Cashier (Full time)

END.; Milano; In loco; EUR 20.000 - 25.000; Tempo pieno

Descrizione del lavoro

A leading fashion retailer in Milan is looking for a Cashier to support the sales team and provide exemplary customer service. Responsibilities include handling transactions, resolving complaints, and maintaining a clean cash desk. The ideal candidate has strong communication skills and a commitment to teamwork. Experience in retail is a plus.

Competenze

• Willingness to support sales team to maximize sales.
• Ability to handle transactions using EPOS system.
• Experience in resolving customer complaints.

Mansioni

• Support sales team to maximize sales and maintain company standards.
• Handle transactions and manage customer payments.
• Promote add-on sales and ensure a tidy cash desk area.

Conoscenze

Customer service

Cash handling

Communication skills

Teamwork

Problem-solving

Descrizione del lavoro

CASHIER - MILAN - FULL TIME, TEMPORARY

Inspired by a shared love of fashion, sneakers and the surrounding culture, END. was founded in Newcastle upon Tyne back in 2005. Our first UK store brought together a curated mix of celebrated designers and emerging brands, many of which were previously hard to find outside of London. From day one, we’ve nurtured a community of like-minded individuals united by a love for this ever-evolving culture.

Today, END. serves over 2 million customers worldwide through a seamless blend of online and physical retail. Our industry-leading stores in Newcastle, Glasgow, Manchester, London, and Milan reflect our commitment to innovation, influence, and inspiration. We offer a carefully curated selection of menswear, womenswear, sneakers, homeware, and lifestyle products to a global audience.

At the heart of END. is our customer and it’s our people and culture that make the difference. With over 600 employees across our HQ, offices, and retail locations, our customer-first mindset continues to guide everything we do.

What you’ll be doing:

Key responsibilities

• Support the sales team in its combined efforts to maximise sales and heighten Company profile by outwardly displaying exemplary service techniques to reflect the performance of the sales advisors.
• Handle all transactions with customers using the EPOS system by scanning goods and collecting payment.
• Promote add on sales and cross selling.
• Resolve customer complaints, guide customers and provide relevant information.
• Maintain a clean and tidy cash desk area.
• Wrap and bag purchases in line with END. company standards.
• Support in other areas of store operation by having a good working knowledge of the processes behind all services and procedures.
• Maintain an awareness of product and merchandising standards.
• Support stock replenishment.
• Share your knowledge of the product we sell and the industry within which we work with our customer base.
• You will adhere to Company policies and procedures.

What you’ll be able to demonstrate:

Skills and experience

• Tasks are routine and specific to the work of the team. Works within clearly defined processes and with direct supervision. Requires assistance when dealing with unexpected problems.
• Awareness that the tasks performed relate to the work of others within the team/department. Understands importance of working within team to achieve excellent results.
• Follows established processes and procedures. Works to clearly defined priorities and deadlines. Performs routine activities in a structured environment. No or limited autonomy or decision making required.
• The job has limited but direct and measurable impact on customer experience. The quality of the work produced will reflect on the performance and effectiveness of the team as a whole.
• Clear verbal and written communication skills and common courtesy.
• English speaking is desired but not essential.

We know that great talent comes in many forms. So even if you don’t meet every single criteria, we would still love to hear from you. If you’re passionate, driven, and believe you can contribute to our future success, we encourage you to apply.