Cashier

Kroger Family of Companies; Lombardia; On-site; EUR 18,000 - 26,000; Full time

Job summary

Kroger Family of Companies is seeking a Customer Service oriented Cashier/Checker in Lombardy, Italy. The role focuses on greeting customers, processing transactions efficiently, and maintaining accuracy at the checkout while following company policy and safety guidelines.

The position requires basic math skills, strong communication, and prior customer service experience. Training on the POS system and adherence to loss-prevention measures are part of the role, with opportunities to engage with

Qualifications

• Customer service experience required.
• Strong communication and interpersonal skills.
• Basic math proficiency (counting, addition, subtraction).

Responsibilities

• Greet, engage and assist customers visibly in the store.
• Process customer transactions quickly, accurately and efficiently at the check lane.
• Understand POS system and handle tenders (cash, checks, card, SNAP EBT, WIC, coupons) per policy.
• Adhere to cash handling limits and loss prevention guidelines.
• Follow policies for restricted sale items (Alcohol, Tobacco, DVDs).
• Report pricing discrepancies to the Scan Coordinator.
• Stay current with ads and promotions and ensure food safety standards.

Skills

Customer service experience

Effective communication skills

Knowledge of basic math

Tools

POS system

Job description

RESPONSIBILITIES

• Cashier/Checker is responsible for being visible and actively greeting, engaging and assisting customers.
• Cashiers process customer transactions through the check lane quickly, accurately, and efficiently.
• Checkers understand the Point of Sale (POS) system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.
• Checker needs to understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss.
• Cashier needs to understand and adhere to guidelines on restricted sale items (Alcohol, Tobacco, DVDs)
• Report pricing discrepancies to the Scan Coordinator.
• Follow established policies and procedures (where applicable) for postage stamps, gift cards, and coupons.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Adhere to all local, state and federal laws, and company guidelines.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

QUALIFICATIONS

• Customer service experience
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience

• Customer service experience
• Prior experience as a Bagger or Courtesy Clerk

We continuously accept applications for roles like the oneposted. Our team regularly reviews submissions and will contact applicants should a position become available that aligns with the applicant's qualifications and our organizational priorities.