Cartier - Sales Associate/Maternity Cover

Richemont; Firenze; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A luxury retail company is seeking a Sales Associate (Maternity Cover) for their Firenze Boutique. The ideal candidate will provide exceptional client service, develop strong client relationships, and have experience in luxury retail or hospitality. Fluency in English and Italian is essential. This role involves meeting sales targets and participating in boutique operations.

Competenze

• Experience in the hospitality sector or luxury retail.
• Fluency in English and Italian is essential.
• Team-player approach with strong interpersonal skills.

Mansioni

• Ensure a unique client experience during sales.
• Meet individual and boutique targets.
• Cultivate strong client relationships and develop loyalty.

Conoscenze

Customer service

Interpersonal communication

Attention to detail

Client relationship management

Negotiation skills

Descrizione del lavoro

Cartier - Sales Associate/Maternity Cover

Fixed Term

As an Ambassador of the Maison, we are looking for a Sales Associate (Maternity Cover) for our Firenze Boutique. He/she will ensure a unique client experience before, during, and after a sale, and proactively develop client portfolio. Also, participate in the daily boutique operations.

How will you make an impact? You will:

• Ensure a unique and exceptional client experience during a sale.
• Master perfectly the steps of a sale (welcome, discover and understand, convince, close and develop).
• Adapt according to client(s) needs and motivations.
• Strive to always improve and surprise the client(s).
• Deal with ease during negotiations and objections.
• Transmit the passion and values of the Maison.
• Act as the privileged contact for the client(s) in case of After Sales.
• Meet individual and boutique targets, both quantitative and qualitative.
• Cultivate strong client relationships and develop client loyalty.
• Efficiently develop the client portfolio.
• Execute targeted CRM actions.
• Participate in client events and act as an Ambassador of the Maison.
• Respect all brand and boutique policies and procedures.
• Participate in the set up and breakdowns at opening and closing of the boutique.
• Participate in the implementation of Visual Merchandising guidelines.
• Assist with special projects when requested.

How will you experience success with us?

We are looking for candidates with previous experience in the hospitality sector or in luxury Retail; good interpersonal and communication skills are required as well as strong attention to detail and customer needs. A Team-Player approach and fluency in English and Italian are essential.

What makes our group different?
Our true power does not lie in our similarities but in the riche diversity of our arts, cultures and human skills, as well as our specific ability to foster untapped potential.

• We value freedom, collegiality, loyalty and solidarity
• We foster empathy, curiosity, courage, humility and integrity
• We care for the world we live in

Your journey with us:

During the interview process, you will have the opportunity to meet the Talent Acquisition and HR Team and the Boutique Manager.

Learn more about life at Richemont and our maisons below: