Career Opportunities: Department Manager - Giorgio Armani Milano (4832)

EMPORIO ARMANI; Lombardia; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading fashion brand in Lombardy is seeking a Department Manager for their Milan Sant'Andrea store. The ideal candidate will have over 3 years of experience in a similar position, preferably within the Fashion & Luxury industry. Responsibilities include driving sales, fostering a client-centric culture, and overseeing team development. Excellent communication and leadership skills are essential, along with fluency in English and Italian. This position offers a dynamic work environment that values diversity and the growth of each individual.

Competenze

• 3+ years of experience in the same role, preferably in Fashion & Luxury industry.
• Fluent knowledge of English and Italian.
• Excellent leadership and customer service skills.

Mansioni

• Drive sales by analyzing performance data and implementing improvement strategies.
• Foster a client-centric culture within the team.
• Organize and conduct staff induction programs and trainings.
• Identify and develop talents within the team for internal opportunities.
• Ensure proper coverage of the selling floor and smooth store operations.
• Maintain impeccable aesthetics in the store.

Conoscenze

Analytical skills

KPI knowledge

Fluent in English and Italian

Managerial skills

Customer service skills

Outstanding communication skills

Interpersonal skills

Team leadership skills

Responsibility

Reliability

Descrizione del lavoro

Giorgio Armani Store – Department Manager

Within the Giorgio Armani Store in Milan Sant'Andrea, you will join the team as Department Manager. You will work with the Store Manager in managing the assigned department and the team, taking care of operations and performance maximization (sales volume, profitability, customer portfolio, etc.). You will work in close contact with the Client Advisors by infusing energy into the team through your commitment and lead with passion to stimulate achievement of the best possible results. All these efforts aim to offer excellence in customer service. You will oversee the development of each Client Advisor, identifying the strengths and areas for improvement, training and coaching them daily.

Responsibilities:

• Drive sales by analysing performance data and implementing improvement strategies for your Department and for the whole store
• Analyse objectives provided by the Store Manager to the Client Advisors and drive their achievement
• Foster client‑centric culture within the team, supporting them on client discovery, increasing loyalty of existing ones and sharing best practice on clienteling activities and sales
• Organize and conduct staff induction programs, trainings, morning briefings, one to one in order to support team’s growth and engagement
• Identify and develop talents within your team to propose for internal development opportunities in agreement with the Store Manager and the HR Team
• Support the Store Manager on staffing roster and annual leave, always ensuring proper coverage of the selling floor and smooth store operations
• Ensure impeccable aesthetics in the store taking care of internal visual and windows display following VM guidelines
• Observe and apply Company policies and procedures, ensuring that all directives are observed in the store
• Oversee management of warehouse space and ensure availability of the full range of items in the collection. Monitor warehouse spaces dedicated for example to repairs, packaging, VM tools
• Supervise goods receiving and stock management are always efficient and timely
• Help the Store Manager maintaining organization of administrative responsibilities and supervise cash procedures and regulations
• Take an active role in inventory

Must have skills:

• 3+ years of experience in the same role, possibly within the Fashion & Luxury industry
• Analytical skills and KPI knowledge
• Fluent knowledge of English and Italian
• Managerial skills and customer service skills
• Outstanding communication and interpersonal skills
• Excellent team leadership skills
• Responsibility and reliability

Armani Exchange (A|X) Store – Department Manager

Within the Armani Exchange A|X Store in Milan, you will join the team as Department Manager. You will work with the Store Manager in managing the assigned department and the team, taking care of operations and performance maximization (sales volume, profitability, customer portfolio, etc.). You will work in close contact with the Client Advisors by infusing energy into the team through your commitment and lead with passion to stimulate achievement of the best possible results. All these efforts aim to offer excellence in customer service. You will oversee the development of each Client Advisor, identifying the strengths and areas for improvement, training and coaching them daily.

Responsibilities:

• Drive sales by analysing performance data and implementing improvement strategies for your Department and for the whole store
• Analyse objectives provided by the Store Manager to the Client Advisors and drive their achievement
• Foster client‑centric culture within the team, supporting them on client discovery, increasing loyalty of existing ones and sharing best practice on clienteling activities and sales
• Organize and conduct staff induction programs, trainings, morning briefings, one to one in order to support team’s growth and engagement
• Identify and develop talents within your team to propose for internal development opportunities in agreement with the Store Manager and the HR Team
• Support the Store Manager on staffing roster and annual leave, always ensuring proper coverage of the selling floor and smooth store operations
• Ensure impeccable aesthetics in the store taking care of internal visual and windows display following VM guidelines
• Observe and apply Company policies and procedures, ensuring that all directives are observed in the store
• Oversee management of warehouse space and ensure availability of the full range of items in the collection. Monitor warehouse spaces dedicated for example to repairs, packaging, VM tools
• Supervise goods receiving and stock management are always efficient and timely
• Help the Store Manager maintaining organization of administrative responsibilities and supervise cash procedures and regulations
• Take an active role in inventory

Must have skills:

• 3+ years of experience in the same role, possibly within the Fashion & Luxury industry
• Analytical skills and KPI knowledge
• Fluent knowledge of English and Italian
• Managerial skills and customer service skills
• Outstanding communication and interpersonal skills
• Excellent team leadership skills
• Responsibility and reliability

We promote diversity and inclusion in all forms, within a collaborative environment where your talent can flourish in the pursuit of a common goal: yours and our growth.