Business & Technology Senior Associate Advisory Milano

PricewaterhouseCoopers; Milano; In loco; EUR 60.000 - 80.000; Tempo pieno

Descrizione del lavoro

A global consulting firm in Milan is looking for a Senior IT Quality Manager. You will play a pivotal role in managing IT service quality, implement quality assurance processes, and conduct audits. The ideal candidate should possess strong analytical and communication skills, with a focus on continuous improvement. This full-time position does not offer visa sponsorship.

Competenze

• Senior experience in IT quality management.
• Ability to conduct audits and implement quality standards.
• Skills in critical thinking and problem-solving.

Mansioni

• Implement and oversee quality assurance processes.
• Monitor IT operations and maintain technology infrastructure.
• Build meaningful client connections and manage team dynamics.

Conoscenze

Accepting Feedback

Active Listening

Analytical Thinking

Auditing Methodologies

Communication

Continuous Process Improvement

Creativity

Emotional Regulation

Empathy

Fault Analysis

Inclusion

Intellectual Curiosity

Internal Controls

Issue Management

IT Audit

IT Performance Management

Learning Agility

Optimism

Performance Monitor

Process Improvement

Quality Assurance Metrics

Quality Assurance Principles

Quality Assurance Process Evaluation

Strumenti

Eclipse

Cisco

Descrizione del lavoro

Job Description & Summary

At PwC our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide smooth operations and efficient delivery of IT services. This includes monitoring network performance, troubleshooting issues, and implementing security measures.

Those in IT quality management at PwC will focus on enabling the delivery of high-quality IT solutions and services through effective quality assurance processes and methodologies. You will be responsible for implementing quality standards, conducting audits, and driving continuous improvement in IT systems and processes.

Focused on relationships you are building meaningful client connections and learning how to manage and inspire others. Navigating increasingly complex situations you are growing your personal brand, deepening technical expertise, and enhancing awareness of your strengths. You are expected to anticipate the needs of your teams and clients and to deliver quality. Embracing increased ambiguity you are comfortable when the path forward isn’t clear; you ask questions and use these moments as opportunities to grow.

Key Skills & Experience

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies, and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self‑awareness, enhance strengths, and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g., refer to specific PwC tax and audit guidance, the firm’s code of conduct, and independence requirements).

Required Experience

Senior IC.

Additional Information

Education: Degrees / Field of Study required – None specified. Degrees / Field of Study preferred – None specified. Certifications – None specified.

Required Skills: None listed.

Optional Skills: Accepting Feedback, Active Listening, Analytical Thinking, Auditing Methodologies, Communication, Continuous Process Improvement, Creativity, Embracing Change, Emotional Regulation, Empathy, Fault Analysis, Inclusion, Intellectual Curiosity, Internal Controls, Issue Management, IT Audit, IT Performance Management, Learning Agility, Optimism, Performance Monitor, Process Improvement, Quality Assurance Metrics, Quality Assurance Principles, Quality Assurance Process Evaluation, and others.

Desired Languages: None specified.

Travel Requirements: Not Specified.

Government Clearance Required: No.

Job Posting End Date: Not specified.

Key Skills: Eclipse, Engineering, Event Planning, Interior, Cisco.

Employment Type: Full-Time

Experience: years

Vacancy: 1

Available for Work Visa Sponsorship: No