BRAND AMBASSADOR Luxury Spanish & English

Odity; Brescia; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A leading customer support company based in Milan is seeking a highly skilled Brand Ambassador for the luxury sector. The ideal candidate will be fluent in both Spanish and English, with a degree in e-commerce customer care and a passion for fashion and luxury brands. Responsibilities include managing customer relations and assisting with e-commerce support. This full-time role offers a collaborative work environment with continuous training and professional growth opportunities.

Servizi

Targeted training on Luxury Brands

Professional growth in the luxury world

Collaborative work environment

Innovative office spaces

Competenze

• Degree and/or experience in e-commerce Customer Care Fashion and Luxury.
• Good knowledge of the main IT tools.

Mansioni

• Customer relations with Italian and international customers through phone/chat/e-mail.
• Assist customers in their online purchases.

Conoscenze

Fluent Spanish (B2-C1)

Fluent English (C1-C2)

Excellent communication skills

Interpersonal skills

Formazione

Degree in e-commerce Customer Care Fashion and Luxury

Strumenti

Microsoft Office applications

Descrizione del lavoro

At Odity , we are experts in customer relations. We support the brands that trust us to take care of their greatest wealth : their customers.

We are a multicultural team of 1,500 employees based in 10 offices located around the world : New York, London, Brussels, Paris, Milan, Antananarivo, Cape Town, Hong Kong, Shanghai, Tokyo.

Today we work in synergy with more than 350 brands as close as possible to their customers in the luxury, lifestyle, fashion, automotive, insurance, banking and media sectors.

We’re looking for a highly skilled BRAND AMBASSADOR Luxury Spanish & English, to join our team. The ideal candidate has a strong attitude for customer care, fluent in languages, empathetic by nature, fashion and international luxury brands enthusiast with excellent communication and interpersonal skills.

Office

Milan ON-SITE

Languages Knowledge

• Spanish mandatory (B2-C1)
• English mandatory (C1-C2)

Tasks

• Customer relations with Italian and international customers through phone / chat / e‑mail
• E‑commerce and after‑sales support: assisting customers in their online purchases

Contract

Full time 8 hours a day (40 hours a week) on shifts 5 days a week.

Qualifications

• Degree and / or experience in e‑commerce Customer Care Fashion and Luxury.
• Good knowledge of the main IT tools and specifically of Microsoft Office applications.

Benefits

• Targeted and continuous training on Luxury Brands
• Constant practice of languages and professional growth in the luxury world
• Collaborative and supportive environment
• Welcoming and innovative spaces

Send your CV and Join our Team!

A language test will be carried out in the initial phase of the interview.

Odity is committed to equal opportunity in employment. We are driven by true passion for our work and supporting each other.