Brand Ambassador Luxury German

Odity; Lazio; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A global customer relations firm in Italy is seeking a Brand Ambassador fluent in German to enhance customer relationships in the luxury sector. The ideal candidate will possess strong customer care skills and a passion for fashion and luxury brands. Responsibilities include managing communications with clients and assisting with e-commerce transactions. This full-time position offers growth opportunities in a collaborative environment.

Servizi

Targeted and continuous training on Luxury Brands

Professional growth opportunities

Collaborative work environment

Innovative workspace

Competenze

• Strong attitude for customer care.
• Empathetic by nature and passionate about luxury brands.
• Good knowledge of the main IT tools.

Mansioni

• Manage customer relations through phone, chat, and email.
• Assist customers in online purchases.

Conoscenze

Customer care

Fluent in German

Communication skills

Interpersonal skills

Formazione

Degree in e-commerce or Customer Care

Strumenti

Microsoft Office applications

Descrizione del lavoro

Odity, we are experts in customer relations. We support the brands that trust us to take care of their greatest wealth: their customers.

We are a multicultural team of 1,500 employees based in 10 offices around the world: New York, London, Brussels, Paris, Milan, Antananarivo, Cape Town, Hong Kong, Shanghai, Tokyo.

Today we work in synergy with more than 350 brands as close as possible to their customers in the luxury, lifestyle, fashion, automotive, insurance, banking and media sectors.

We’re looking for

a highly skilled BRAND AMBASSADOR Luxury German to join our team. The ideal candidate has a strong attitude for customer care, fluent in languages, empathetic by nature, fashion and international luxury brands enthusiast with excellent communication and interpersonal skills.

Office

Milano, on site (Duomo, San Babila)

Languages knowledge

German (B2 / C1)

Tasks

• Customer relations with Italian and international customers through phone / chat / e-mail
• E-commerce and after-sales support: assisting customers in their online purchases

Contract

Full time 8 hours a day (40 hours a week) on shifts 5 days a week.

Qualifications

• Degree and/or experience in e-commerce Customer Care Fashion and Luxury.
• Good knowledge of the main IT tools and specifically of Microsoft Office applications.

Benefit

• Targeted and continuous training on Luxury Brands
• Constant practice of languages and professional growth in the luxury world
• Collaborative and supportive environment
• Welcoming and innovative spaces

Send your CV and Join our Team! A language test will be carried out in the initial phase of the interview.

Odity is committed to equal opportunity in employment. We are driven by true passion for our work and supporting each other.