Branch Manager - Torino

Centauro Rent a Car - Alquiler de coches; Sestriere; In loco; EUR 90.000 - 110.000; Tempo pieno

Descrizione del lavoro

A leading car rental service in Sestriere is searching for a proactive Branch Manager. Responsibilities include organizing team schedules to ensure top-notch customer service, controlling operating costs, and enhancing cross-selling opportunities. Candidates should have over 5 years of experience in the car rental business, strong customer orientation, and leadership skills. The company offers a full-time role with a fixed and variable salary, ongoing training, a company car, and prospects for professional growth.

Servizi

Fixed and variable salary

Company car

Ongoing training

Possibility of professional growth

Competenze

• 5+ years in the car rental business, experience as a coordinator valued.
• Knowledge of operations related to vehicles, incidents, and cross-selling.
• Fluent in English; other languages are a plus.

Mansioni

• Organize team schedules for optimal customer service.
• Control costs to meet predetermined targets.
• Report on operations to management and implement guidelines.
• Foster a good work atmosphere and professional development.

Conoscenze

Customer orientation

Commercial vocation

Time management

Team leadership

Strumenti

Office Automation

Descrizione del lavoro

Overview

Centauro Rent a Car is market leader, in continuous expansion and looking for people like you!

We are a company dedicated to the car rental sector with over 50 years' experience in the business. Our head office is located in Alicante (Spain) and we have offices in the most popular tourist destinations in Southern Europe and Mediterranean coast: Spain, Balearic Islands, Portugal, Madeira, Italy, Sardinia, Sicily, mainland Greece and the Greek islands.

We are looking for a proactive, dynamic and energetic Branch Manager for our branch office at Torino.

Responsibilities

• Organization of team schedules to ensure proper customer service.
• Ensure the correct provision of subcontracted service providers (maintenance, cleaning, repair, etc.).
• Control operating costs to achieve the targets.
• Enhance the cross-selling of services (GPS, higher category, etc.) both personally and encouraging the team to get them.
• Assist the customers in operational management (it is considered one more person in the office when organizing schedules).
• Ensure the good atmosphere and work environment among employees. Enable their professional development and their level of commitment.
• Report to management on the operation, results, incidents and receive the necessary guidelines.

Qualifications

• At least 5 years of experience in the Rent a Car business.
• Experience as coordinator of another operator will be valued.
• It is important the knowledge of the field to understand the details of operation: type of incidents with vehicles, cross-selling system, etc. Commercial vocation and customer orientation.
• Advanced level of Office Automation.
• Fluent English. Other languages will be valued.

What we offer

• Full time vacancy.
• Fixed salary plus variable salary based on incentives and commissions.
• Company car.
• Ongoing training.
• Possibility of professional growth.

Are you looking for a new challenge? Do you have passion for customer service, a commercial profile and do you love working with people?

If you think your profile is suitable and you would like to be part of Centauro team, sign up for this offer!