Branch manager - napoli

Centauro Rent a Car - Alquiler de coches; Napoli; In loco; EUR 90.000 - 110.000; Tempo pieno

Descrizione del lavoro

A leading car rental company located in Napoli seeks a dynamic Branch Manager. Applicants should have over 5 years of experience in the Rent a Car sector and skills in customer orientation. The role entails organizing schedules, ensuring service provision, and controlling costs. The company offers a full-time position with a fixed and variable salary, plus a company car and ongoing training. Passion for customer service and team management is essential.

Servizi

Fixed salary plus incentives

Company car

Ongoing training

Possibility of professional growth

Competenze

• Minimum 5 years of experience in the Rent a Car business.
• Experience as coordinator is a plus.
• Advanced knowledge in incident management of vehicles is essential.

Mansioni

• Organize team schedules for optimal customer service.
• Ensure provision of subcontracted services.
• Control operating costs to meet targets.
• Encourage cross-selling of services.

Conoscenze

Customer orientation

Team management

Commercial skills

Fluent English

Strumenti

Office Automation

Descrizione del lavoro

Centauro Rent a Car is market leader, in continuous expansion and looking for people like you!

We are a company dedicated to the car rental sector with over 50 years' experience in the business. Our head office is located in Alicante (Spain) and we have offices in the most popular tourist destinations in Southern Europe and Mediterranean coast : Spain, Balearic Islands, Portugal, Madeira, Italy, Sardinia, Sicily, mainland Greece and the Greek islands.

We are looking for a proactive, dynamic and energetic Branch Manager for our branch office at Napoli .

The main responsibilities are :

• Organization of team schedules to ensure proper customer service.
• Ensure the correct provision of subcontracted service providers (maintenance, cleaning, repair, etc.).
• Control operating costs to achieve the targets.
• Enhance the cross‑selling of services (GPS, higher category, etc.) both personally and encouraging the team to get them.
• Assist the customers in operational management (it is considered one more person in the office when organizing schedules).
• Ensure the good atmosphere and work environment among employees. Enable their professional development and their level of commitment.
• Report to management on the operation, results, incidents and receive the necessary guidelines.

Minimum requirements :

• At least 5 years of experience in the Rent a Car business.
• Experience as coordinator of another operator will be valued.
• It is important the knowledge of the field to understand the details of operation : type of incidents with vehicles, cross‑selling system, etc. Commercial vocation and customer orientation.
• Advanced level of Office Automation.
• Fluent English. Other languages will be valued.

What we offer?

• Full time vacancy.
• Fixed salary plus variable salary based on incentives and commissions.
• Company car.
• Ongoing training.
• Possibility of professional growth.

Are you looking for a new challenge? Do you have passion for customer service, a commercial profile and do you love working with people?

If you think your profile is suitable and you would like to be part of Centauro team, sign up for this offer!