Boutique Sales Associate - Rome (f/m/x)

Breitling; Roma; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A luxury watch brand is seeking a Sales Associate in Rome. The role involves providing exceptional customer service, maintaining boutique standards, and building relationships with clients. Ideal candidates have 1-2 years of experience in luxury retail, are fluent in Italian and English, and have a passion for high-end products. The position offers competitive benefits including a watch to wear program.

Servizi

Watch to wear / watch to buy program

Referral program

Culture of feedback

Competenze

• 1-2 years of experience in luxury retail or high-end customer service.
• Fluent in Italian and English, additional languages are a plus.
• Strong commitment to delivering high customer service.

Mansioni

• Build and retain a loyal customer base through superior customer service.
• Maintain boutique standards focusing on cleanliness and appearance.
• Capture customer data to personalize future opportunities.

Conoscenze

Customer service excellence

Communication skills

Teamwork

Proficiency in Italian and English

Interest in luxury watches

Descrizione del lavoro

We are a dedicated Squad on a mission to reshape watchmaking, rooted in our legacy since 1884. With a passion for crafting timepieces that thrive across air, land, and sea, we bring together a unique fusion of casual elegance, sustainability, and inclusive luxury. With 140 years of heritage and over 1,900 passionate individuals across 20 countries, we’re excited to continue our journey forward.

Join our vibrant team inRomeas aSales Associateand be part of something extraordinary!

Your contribution:

• You will build and retain a loyal customer base by offering a superior customer service & experience
• You will ensure boutique standards are consistently maintained with a focus on cleanliness and an appealing appearance
• You will capture meaningful customer data to create professional relationships and to personalize future opportunities
• You will attend ad-hoc client and company events
• You will extend product knowledge through proactive research and participate in trainings
• You will proactively follow industry news, technology, and key market competitors
• You will assist the Boutique Management to uphold and maintain health and safety requirements
• You will respond and resolve customer concerns in a professional and empathic manner
• You will apply and maintain visual merchandising guidelines
• You will maintain back of house stock storage organization
• You will act as a true Brand Ambassador being an integral part of a highly – motivated team

You will fit perfectly into our team if:

• You have at least 1-2 years of experience in luxury retail or high‑end customer service, preferably in watches, jewelry, or fashion.
• You are fluent in Italian and English, with proficiency in additional languages being a plus.
• You have a genuine interest in high‑end products, particularly luxury watches
• You have a strong commitment to delivering the highest level of customer service, with excellent communication and interpersonal skills.
• You are able to work effectively with a team in a fast‑paced and dynamic environment.
• You have high standards of personal presentation, with the ability to maintain the boutique’s appearance and organization.
• You are willing to work weekends, evenings, and holidays as required by the business needs.

At Breitling, we encourage everyone to bring true authenticity to work and contribute to our shared mission to redefine luxury. We prioritize the well‑being of our employees by fostering an environment of diversity, equity and inclusion, where every voice is heard and valued.

We believe that happy, healthy employees are the key to success, which is why we offer competitive benefits, including:

• Watch to wear / watch to buy program
• Referral program
• Culture of feedback

Want to take on this mission and join our team? Apply now!

We value diversity and are committed to fostering an inclusive environment that reflects the excellence and refinement that define our brand. We welcome applications from all backgrounds, regardless of race, gender, age, sexual orientation, disability, or any other protected characteristic. We invite candidates from all walks of life to share their applications to join our Squad, where inclusion is at the heart of our vision of elegance and prestige.

Please note that the use of protective equipment is required for certain roles to maintain the highest standards of safety and precision during operations in our workshops.