Boutique Milano Montenapoleone_ Client Advisor

Etro; Milano; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A prestigious fashion brand in Milan is looking for a full-time Client Advisor. The ideal candidate has a deep passion for fashion and luxury, with experience in retail. Responsibilities include providing exceptional customer service, advising on fashion trends, and developing customer relationships. Fluent English is required, and another language is a plus. Join this dynamic team to enhance your career in luxury retail.

Competenze

• Experience in a similar role within fashion retail companies.
• Fluency in English; another language is a plus.
• Ability to adapt to different customers.

Mansioni

• Provide exceptional customer service by assisting customers.
• Discuss trends in fashion and luxury market.
• Build strong relationships with customers.

Conoscenze

Passion for fashion and luxury

Customer service skills

Commercial awareness

Team playing attitude

Ability to work in a dynamic environment

Descrizione del lavoro

For our boutique in Milano Montenapoleone we are looking for a Client Advisor available to work full-time.

Key Responsibilities

• Provide exceptional customer service experience by assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of Etro history and heritage
• Assist customers accordingly with Etro selling ceremony
• Discuss with clients and give advice on general trends in the fashion world and developments in the luxury market, showing passion for fashion and luxury products
• Ensure the achievement of the Store goals, enhancing and developing the business
• Build and strengthen relationships with customers by developing CRM strategies
• Establish good group dynamics through efficient communication
• Contribute to managing the visual display of the products in accordance with Etro visual guidelines
• Help ensure product replenishment and physical inventory of merchandise

Follow Company grooming, accordingly with Etro standards and policies

Key Requirements

• Deep passion for fashion and luxury
• Experience in a similar role within fashion retail companies
• Ability to drive and exceed individual and store results, as well as excellent commercial awareness and customer attitude
• Ability to adapt to different customers
• Team‑playing attitude
• Ability to work in a dynamic environment
• Fluent in English. Another language is a plus

Seniority level

• Associate

Employment type

• Full‑time

Job function

• Sales and Customer Service

Industries

• Luxury Goods & Jewelry