Boutique Hotel Front Desk & Guest Experience Pro

Palazzo Nainer Boutique Hotel; Roma; In loco; EUR 20.000 - 28.000; Tempo pieno

Descrizione del lavoro

A luxury boutique hotel in Rome is seeking a Front Office Receptionist to welcome guests and manage front office tasks. The ideal candidate will have strong communication skills, customer service experience, and the ability to work in a fast-paced environment. Fluency in Italian and English is essential, with a preference for those with hospitality experience. This is a full-time on-site position.

Competenze

• Fluency in Italian and English is a must; additional language skills are a plus.
• Previous experience in the hospitality industry is preferred.
• Experience in Receptionist Duties and Front Office operations.

Mansioni

• Welcoming guests and managing front office tasks.
• Ensuring smooth check-in and check-out processes.
• Handling phone calls and providing excellent customer service.

Conoscenze

Phone Etiquette and Communication skills

Customer Service skills

Excellent interpersonal and verbal communication skills

Ability to work in a fast-paced environment

Strumenti

Opera Cloud PMS

Descrizione del lavoro

A luxury boutique hotel in Rome is seeking a Front Office Receptionist to welcome guests and manage front office tasks. The ideal candidate will have strong communication skills, customer service experience, and the ability to work in a fast-paced environment. Fluency in Italian and English is essential, with a preference for those with hospitality experience. This is a full-time on-site position.