BOTTEGA VENETA Client Advisor

B.V. ITALIA S.R.L.; Gallarate; In loco; EUR 25.000 - 40.000; Tempo pieno

Descrizione del lavoro

Join a global Luxury Group as a Client Advisor at Malpensa T1 Store. You will ensure client satisfaction through excellent service while achieving sales targets. This role offers a dynamic environment in the luxury fashion sector, requiring strong communication and relationship-building skills.

Competenze

• Previous Sales experience of 1-2 years in Fashion & Luxury.
• Capability to work in a dynamic environment and build a client portfolio.

Mansioni

• Meet sales targets and provide excellent client service.
• Build strong relationships with clients and embrace clienteling culture.
• Monitor stock deliveries and communicate out-of-stock items.

Conoscenze

Excellent client service attitude

Excellent communication skills

Team player

Multitasking

Fluency in English

Descrizione del lavoro

We are currently seeking a Client Advisor as part of our dynamic team in Malpensa T1 Store.

Your opportunity

Meet performance expectations and provide excellent client service to ensure client satisfaction in alignment with company standards.

How you will contribute?

• Finalize sales targets achievements in line with company strategy
• Embraces the clienteling culture of building strong and long-term relationship with clients
• Collect and update client information to ensure an efficient use of CRM
• Creates an engaging and emotional client experience offering the best-in-class service, in line with Bottega Veneta Client Journey
• Understands luxury, the collections and fashion trends
• Works on silhouettes, brings alternative items to get clients to discover more about the collection
• Has a positive approach, contributes to teamwork, adapts to different personalities, seeks support from and provides support to colleagues
• Knows and applies company policies, procedures and guidelines
• Keeps the stock tidy, knows and monitors stock deliveries and availability, communicates in a timely manner out-of-stock merchandise and any other useful information

Who you are?

• Previous Sales experience of 1-2 years preferably in Fashion & Luxury contexts
• Excellent client service attitude and high flexibility to adapt to several types of Clients
• Excellent communication and emphatic skills
• Good team player
• Multitasking, flexible
• Capacity to work in a fast moving and dynamic environment and able to build a strong and diversified client portfolio
• Fluency in English is mandatory

Why work with us?

This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

Job Type

Fixed Term (Fixed Term)

Start Date

2025-04-15

Schedule

Full time

Organization