Bilingual Support Specialist – Spanish & English (Hybrid)

Essence Coaching Group; Napoli; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

An international company is seeking a Customer Support Representative fluent in Spanish and English to provide exceptional service and technical support to customers. This role involves handling inquiries and troubleshooting technical issues. Candidates should have a customer-first mindset and 1-2 years of relevant experience. The position offers a competitive salary, structured onboarding, and potential for hybrid work after 6 months.

Servizi

Salary: 1700 EUR Gross per month

Access to structured onboarding

Ongoing skill development

Relocation assistance available

Competenze

• C1 level in Spanish and English is required.
• At least 1-2 years of experience in BPO or working with US customers.

Mansioni

• Handle inbound and outbound customer requests via various channels.
• Troubleshoot technical issues and provide solutions.
• Assist customers with spare parts search.

Conoscenze

Spanish

English

Customer-oriented mindset

Problem-solving ability

Attention to detail

Descrizione del lavoro

An international company is seeking a Customer Support Representative fluent in Spanish and English to provide exceptional service and technical support to customers. This role involves handling inquiries and troubleshooting technical issues. Candidates should have a customer-first mindset and 1-2 years of relevant experience. The position offers a competitive salary, structured onboarding, and potential for hybrid work after 6 months.