Bilingual Marketing Support (Italian & English) - Lisbon

Cross Border Talents; Venezia; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

An international recruitment agency is seeking a Marketing Customer Support Representative in Lisbon, Portugal. The role involves providing B2B customer support, product troubleshooting, and maintaining high customer satisfaction. Ideal candidates must be fluent in both Italian and English, possess strong communication and problem-solving skills, and work in a dynamic environment with rotating shifts. Competitive compensation includes a base salary and several benefits, including health insurance and bonuses.

Servizi

Meal Allowance: €7.63 / day

Health Insurance from day 1

Retention Bonus

Competenze

• Fluent in Italian at C1 or native level.
• Fluent in English at B2 level or higher.

Mansioni

• Provide B2B customer support through email and chat.
• Handle end-to-end product troubleshooting.
• Manage case volumes and ensure high customer satisfaction.

Conoscenze

Strong communication skills

Problem-solving abilities

Customer-centric mindset

Descrizione del lavoro

An international recruitment agency is seeking a Marketing Customer Support Representative in Lisbon, Portugal. The role involves providing B2B customer support, product troubleshooting, and maintaining high customer satisfaction. Ideal candidates must be fluent in both Italian and English, possess strong communication and problem-solving skills, and work in a dynamic environment with rotating shifts. Competitive compensation includes a base salary and several benefits, including health insurance and bonuses.