Bilingual Italian/English Customer Support Agent - Lisbon

Cross Border Talents; Lombardia; Presencial; EUR 21.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Full relocation support

Free shared accommodation

Multicultural environment

Career growth opportunities

Descripción de la vacante

Cross Border Talents is hiring a Customer Support Representative to assist customers in Italian and English from Lisbon, Portugal. The role involves communicating via phone, email, and chat, delivering friendly and accurate assistance, and working closely with internal teams to ensure top-quality service.

The position offers full relocation support and a free shared apartment, with a welcoming multicultural team and real opportunities for growth within a global company.

Formación

• Fluent in Italian (C1/C2).
• English at least B2 level.
• Experience in customer service is a plus; training provided.

Responsabilidades

• Engage with customers via phone, email, and chat in Italian.
• Provide helpful, accurate, and friendly support.
• Collaborate with internal teams to ensure excellent service.
• Maintain a positive, professional attitude in every interaction.

Conocimientos

Italian fluency

English proficiency

Customer service mindset

Descripción del empleo

Cross Border Talents is hiring a Customer Support Representative to assist customers in Italian and English from Lisbon, Portugal. The role involves communicating via phone, email, and chat, delivering friendly and accurate assistance, and working closely with internal teams to ensure top-quality service.

The position offers full relocation support and a free shared apartment, with a welcoming multicultural team and real opportunities for growth within a global company.