Bilingual Customer Care Associate (Italian/English) – Hybrid

Satispay; Milano; Ibrido; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading financial technology company in Italy is seeking a Junior Customer Care Representative to provide timely support and resolve customer issues. The ideal candidate will have a passion for customer service and strong communication skills in both Italian and English. This role offers a fixed-term contract with a gross annual salary starting from €27,000, along with various benefits. Join a dynamic team that values diverse perspectives and growth.

Servizi

Unlimited paid time off

Professional development programs

Flexible working system

Childcare leave

Competitive salary

Meal vouchers

Competenze

• Previous experience in structured customer care.
• Ability to build positive relationships with customers.
• Efficiently handle customer inquiries.

Mansioni

• Provide professional and timely customer support.
• Collaborate with teams to resolve complex issues.
• Share feedback to improve products based on interactions.
• Meet performance targets set by the Customer Care team.

Conoscenze

Customer Care experience

Exceptional communication and interpersonal skills

Strong time management

Problem-solving abilities

Fluency in Italian and English

Descrizione del lavoro

A leading financial technology company in Italy is seeking a Junior Customer Care Representative to provide timely support and resolve customer issues. The ideal candidate will have a passion for customer service and strong communication skills in both Italian and English. This role offers a fixed-term contract with a gross annual salary starting from €27,000, along with various benefits. Join a dynamic team that values diverse perspectives and growth.