Bellboy- Anantara Convento di Amalfi Grand Hotel - Minor Hotels - Southern Europe

Jobbit; Amalfi; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A leading hotel in the hospitality sector in Campania, Amalfi is seeking a Bellboy/Bellgirl. You will greet guests, assist with luggage, and provide outstanding customer service. The ideal candidate has a high school diploma, fluency in the local language, and knowledge of English. Join us for an exciting career with diverse opportunities and exclusive benefits.

Servizi

Career development opportunities

Wellbeing initiatives

Team member rates and promotions

Competenze

• Previous experience in hospitality would be preferred.
• Fluency in local language is a must and knowledge of English highly valuable.
• Ability to work independently and as part of a team.

Mansioni

• Greet and assist guests entering and leaving the hotel.
• Handle luggage services for hotel guests.
• Communicate hotel services and local attractions.

Conoscenze

Customer service focus

Communication skills

Fluency in local language

Knowledgeable about the local area

Formazione

High school diploma or equivalent education

Descrizione del lavoro

Hosco

What will be your mission?

As Bellboy/Bellgirl, you will be primarily responsible to greet and welcome all guests to the hotel and help them with their luggage on arrival. Make sure that the highest standards of hospitality and welcome are demonstrated at all times, and that all guest requests are dealt with in a prompt and courteous manner.

What will you do?

• Greet and assist guests entering and leaving the hotel.
• Create a straightforward, pleasant process by acting as an approachable contact person for guests.
• Assist and provide luggage services for hotel guests (storage of luggage, delivery to rooms).
• Keep an eye on unidentified luggage or objects in hotel premises, and gather lost items in case of claim by guests.
• Be aware and communicate hotel services available and general safety information.
• Be knowledgeable and communicate places of interest of the city, such restaurants, museums and monuments, providing directions, recommendations and reservation options.
• Watch out for unsuitable/unwanted visitors at the hotel premises.
• Act as support for both front office teams and guest relations.
• Answer to complaints and suggestions from guests, if unable to solve oneself, forward to front office team.

What are we looking for?

• Previous experience in hospitality would be preferred.
• High school diploma or equivalent education.
• Fluency in local language is a must and knowledge of English highly valuable.
• Customer service focus.
• Communication skills.
• Ability to work independently and as part of a team.
• Knowledgeable about the local area.

Why choose us?

At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:

• Worldwide experience ? diversity of 150 different nationalities.
• Career development opportunities full of national and international challenges.
• Wide range of training programmes to enhance your skills.
• Wellbeing initiatives, including flexible working conditions.
• Team member recognition programmes, including Memorable Dates.
• Ability to make a difference through our sustainability programme and volunteering initiatives.
• Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.

Settore: Hotel/Turismo

Ruolo: Customer Service