Beauty Advisor & Client Experience Champion

Sephora USA, Inc; Lecco; In loco; EUR 21.000 - 25.000; Tempo pieno

Vantaggi offerti da questo lavoro

Discounts on Sephora products

Free beauty product gifts

Tailored welfare offers

Descrizione del lavoro

Sephora Lecco is seeking a Customer Advisor to greet customers, offer personalized beauty consultations, and support daily store operations. You will help drive sales, manage stock, and collaborate with the team to meet targets in a dynamic retail environment.

The role emphasizes empathy, teamwork, and a passion for beauty, with opportunities to learn and grow within a multinational company and benefit from employee empowerment and product discounts.

Competenze

• 1+ year experience in retail or customer-facing roles.
• Knowledge of key commerce KPIs.
• Empathy, energy and dynamism in interactions.
• Strong teamwork and collaboration skills.

Mansioni

• Greet customers and provide a memorable shopping experience with expert advice.
• Build client relationships and offer personalized consultations.
• Support Store Manager and Specialists in daily activities.
• Help achieve store objectives and adapt to new action plans.

Conoscenze

Sales experience

Customer service

KPI knowledge

Empathy

Teamwork

Results-driven

Diversity & inclusion mindset

Descrizione del lavoro

Sephora Lecco is seeking a Customer Advisor to greet customers, offer personalized beauty consultations, and support daily store operations. You will help drive sales, manage stock, and collaborate with the team to meet targets in a dynamic retail environment.

The role emphasizes empathy, teamwork, and a passion for beauty, with opportunities to learn and grow within a multinational company and benefit from employee empowerment and product discounts.