Bartender - The Westin Palace, Milan

The Westin Palace Milan; Milano; In loco; EUR 20.000 - 30.000; Tempo pieno

Descrizione del lavoro

Um renomado hotel em Milão está em busca de um Expert em Serviço ao Hóspede. O candidato ideal deve ter diploma de ensino médio e habilidades de comunicação excepcionais. Nesta função, você será responsável por garantir que os hóspedes tenham uma experiência memorável durante as refeições, interagindo com eles e cumprindo rigorosamente os padrões de qualidade. Valorizamos a diversidade e estamos comprometidos em criar um ambiente inclusivo para todos os funcionários.

Competenze

• Capacidade de se manter em pé e se mover por longos períodos.
• Habilidade para interagir com os clientes de forma positiva.
• Capacidade de manusear e transportar objetos pesados com segurança.

Mansioni

• Fornecer um atendimento excepcional aos hóspedes.
• Gerenciar a experiência dos hóspedes durante as refeições.
• Seguir os padrões de qualidade e procedimentos da empresa.

Conoscenze

Habilidade de comunicação

Trabalho em equipe

Gerenciamento do tempo

Formazione

Diploma de ensino médio ou equivalente G.E.D.

Descrizione del lavoro

Descrição da Função

Position Summary

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands‑on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: Less than 1 year related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Marriott International is committed to set science-based emissions reduction targets to reduce our carbon footprint dramatically by 2030, resulting in the development of Marriott’s Climate Action Program (CAP), a comprehensive approach to reduce our carbon footprint and enable climate-smart growth and decision making. Our work to reduce Marriott’s global carbon, water, and waste footprints, among other sustainability efforts, is the foundation of Serve 360’s Sustain Responsible Operations coordinate.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well‑being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well‑being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well‑being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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