Bar Manager

AccorHotel; Venezia; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A luxury hotel in Veneto is seeking a Lobby Bar & Wagon Bar Manager to lead its team and ensure exceptional guest experiences. The ideal candidate will have at least 3 years of experience in a luxury hotel setting, excellent communication skills in Italian and English, and a passion for service excellence. This full-time position offers competitive compensation and benefits, as well as opportunities for professional growth.

Servizi

Medical Insurance

Ticket Restaurant

Employee benefit card for discounts

Learning & development opportunities

Annual leave

Competenze

• Minimum 3 years experience managing a bar or restaurant, preferably within a luxury hotel setting.
• Proficient in restaurant management software and POS systems.
• Excellent verbal and written communication skills in Italian and English; additional languages are a plus.

Mansioni

• Lead, motivate and develop a passionate service-oriented team.
• Oversee daily operations including inventory management, product quality and compliance.
• Achieve and exceed financial targets through effective cost control and sales strategies.

Conoscenze

Team leadership

Guest experience management

Financial oversight

Operational management

Effective communication in Italian and English

Proficient in restaurant management software

Formazione

Bachelor's degree in Hospitality Management

Descrizione del lavoro

Overview

As the Lobby Bar & Wagon Bar Manager you will lead with excellence in a fast-paced luxurious environment ensuring exceptional guest experiences while managing the team operations and profitability of the bar.

Responsibilities

Team Leadership & Management

• Lead, motivate and develop a passionate service-oriented team.
• Recruit, onboard and continuously train team members to deliver outstanding service.
• Efficiently schedule staff to ensure optimal coverage during peak and off-peak hours.

Guest Experience & Service Excellence

• Deliver a seamless and memorable guest experience by anticipating and exceeding guest needs.
• Engage with guests regularly to ensure satisfaction and promptly resolve any concerns.
• Maintain a unique and immersive atmosphere by managing ambiance, music and presentation.

Operational Oversight

• Oversee daily operations including inventory management, product quality and compliance with hygiene and safety standards.
• Develop and implement Standard Operating Procedures (SOPs) to maintain consistent service quality.
• Collaborate with the culinary team to ensure ingredient quality and menu consistency.

Financial Performance & Optimization

• Achieve and exceed financial targets through effective cost control and sales strategies.
• Analyze financial reports to identify improvement opportunities and adjust operations accordingly.
• Explore new revenue streams such as private events and partnerships.

Innovation & Industry Awareness

• Stay updated on industry trends to continuously enhance the bar's offerings and guest experience.
• Introduce creative ideas to improve operations and overall bar vibe.

Qualifications

• Minimum 3 years experience managing a bar or restaurant, preferably within a luxury hotel setting.
• Bachelor's degree in Hospitality Management or related field preferred.
• Proficient in restaurant management software and POS systems.
• Excellent verbal and written communication skills in Italian and English; additional languages are a plus.
• Strong organizational skills, leadership ability and keen attention to detail.
• In-depth knowledge of health, safety and hygiene regulations.
• Flexibility to work varied shifts including nights, weekends and holidays.
• Proactive hands-on attitude with a passion for delivering exceptional guest service.
• Professional and polished appearance in line with brand standards.

Additional Information

• A competitive package (base salary and yearly bonus).
• Medical Insurance integrating Collective Labor Agreement, one and extended to the family.
• Ticket Restaurant
• Annual leave
• ALL - Heartist Program: Employee benefit card offering discounted rates at all Accor locations and partner venues worldwide.
• Learning & development: Opportunity to develop your talent and grow within your property and across the world!
• Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
• Remote Work: No
• Employment Type: Full-time