Banquet Manager

ORIENT EXPRESS; Venezia; In loco; EUR 40.000 - 50.000; Tempo pieno

Descrizione del lavoro

A luxury hospitality brand in Venice is seeking an experienced Banquet Manager to elevate guest experiences at high-profile events. This role requires a dedicated leader to ensure excellence in service, oversee event logistics, and collaborate with culinary teams. Candidates should have a minimum of 3 years in luxury hotel settings and be fluent in English and Italian. The position offers a competitive salary package, medical insurance, and opportunities for career growth within a diverse and inclusive environment.

Servizi

Medical Insurance

Ticket Restaurant

Employee benefit card for discounts

Competenze

• Minimum 3 years’ experience as a Banquet Manager in luxury hotel.
• Fluency in English and Italian required.
• Experience working with LQA, Forbes 5 or equivalent standards.

Mansioni

• Lead and inspire the banquet team to ensure service excellence.
• Oversee banquet logistics, food and beverage service, and set-ups.
• Act as the primary liaison with clients for events.

Conoscenze

Leadership

Hospitality

Communication

Attention to detail

Computer skills (MS Word, Excel)

Formazione

Post-secondary education in Hotel and Restaurant Management

Descrizione del lavoro

Job Description

As a Banquet Manager, you will be at the heart of creating extraordinary experiences for our guests. From intimate gatherings to grand events of over a thousand guests, you will ensure every detail reflects the elegance and service excellence of our luxury standards. This role combines leadership, precision, and a passion for hospitality, guiding a dedicated team while coordinating with culinary and service professionals to deliver flawless events that exceed expectations.

Responsibilities :

• Lead and inspire the banquet team, ensuring the highest standards of service, professionalism, and attention to detail.
• Recruit, train, and develop colleagues to maintain excellence in execution and uphold hotel standards.
• Oversee the planning and execution of banquet set-ups, food and beverage service, and event logistics for gatherings of all sizes.
• Collaborate with the Executive Chef and Culinary Team to deliver exceptional dining experiences tailored to each event.
• Conduct regular inspections of banquet facilities, equipment, and presentation, addressing deficiencies promptly to maintain a polished environment.
• Act as the primary liaison with clients before, during, and after events, ensuring seamless communication and delivering personalized, memorable experiences.
• Manage administrative functions including accurate billing, scheduling, gratuity distribution, and event documentation.
• Support financial performance and departmental goals while maintaining the highest standards of guest satisfaction, health, and safety.
• Foster a culture of teamwork, recognition, and continuous improvement through coaching and leading by example.

Qualifications

Minimum 3 years’ experience as a Banquet Manager in luxury hotel.

Post-secondary education in Hotel and Restaurant Management.

Graciousness, Thoughtfulness & Sense of Personalized Service.

Strong computer skills (MS Word, Excel, Email).

Previous experience within a luxury hotel environment working with LQA, Forbes 5

or equivalent standards.

Proven leadership and commitment to staff development.

Exceptional communication and interpersonal skills.

Fluency in English and Italian required.

Additional Information

A competitive package (base salary and yearly bonus)

Medical Insurance, integrating Collective Labor Agreement one and extended to the family

Ticket Restaurant

Annual leave

ALL - Heartist® Program : Employee benefit card offering discounted rates at all Accor locations and partner venues worldwide.

Learning & development : Opportunity to develop your talent and grow within your property and across the world!

Our commitment to Diversity & Inclusion : We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.