BACK OFFICE COMMERCIALE - OTTIMO INGLESE

HERBROOKS CONSULTING; Roma; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A leading multinational company in Italy is seeking a Customer Service Specialist. The role involves handling incoming calls, order processing, and data entry. Candidates should have a high school diploma or Bachelor's degree and preferably experience in customer service. Proficiency in English and knowledge of SAP would be advantageous. This is a fixed-term contract with no smart working options.

Competenze

• High school diploma or Bachelor’s degree in a related field.
• Previous experience in a customer service role is preferred.
• The ability to respond appropriately under pressure.
• Sound judgment and excellent problem-solving skills.
• A positive attitude and the ability to build relationships with clients.
• SAP knowledge may be advantageous.
• Fluent in English, preferably spoken and written.

Mansioni

• Pick up customer incoming calls.
• Customer Service and Orders mail activities.
• Data entry within a business management system.
• Back office tasks.
• Sales Orders creation and order confirmations.
• Delivery notes management.

Conoscenze

Ability to respond under pressure

Problem-solving skills

Positive attitude

SAP knowledge

Fluent English

Formazione

High school diploma or Bachelor’s degree in a related field

Descrizione del lavoro

Overview

Our client is a major multinational company specializing in the distribution of medical supplies. A Customer Service Specialist is being sought on behalf of the client.

Responsibilities

• Pick up costumer incoming calls
• Customer Service and Orders (NSO) mail activities
• Data entry within a business management system
• Back office
• Pick up costumer incoming calls
• Sales Orders creation / order confirmations
• Delivery notes

Requirements

• High school diploma or Bachelor’s degree in a related field
• Previous experience in a customer service role is preferred.
• The ability to respond appropriately under pressure.
• Sound judgment and excellent problem-solving skills.
• A positive attitude and the ability to build relationships with clients.
• SAP knowledge may be advantageous.
• English: advanced level, preferably fluent spoken and written

The hiring will be on a 1-year fixed-term contract. No Smart working is not considered.

La ricerca è rivolta ai candidati ambosessi (L. 903 / 77)