AVRR Outreach & Counselling Assistant

IOM - International Organization for Migration; Venezia; In loco; EUR 25.000 - 32.000; Tempo pieno

Descrizione del lavoro

Established in 1951, IOM is a UN agency dedicated to migration, with a global reach and a strong focus on assisting migrants and reducing displacement. The Project Assistant will support AVRR activities across Italian regions, engaging with local stakeholders, organising information sessions and counselling Third Country Nationals on voluntary return options.

The role requires Italian and English fluency, driving license, and experience in social assistance or community outreach.

Competenze

• High school diploma with three years of relevant experience; or university degree with at least one year of relevant professional experience.
• Experience in providing social assistance, counselling, community outreach, case management or support to migrants, refugees or vulnerable individuals.
• Experience working with NGOs, social services, reception centres, municipalities or migrant communities is an advantage.

Mansioni

• Assist in maintaining contacts with local stakeholders involved in migration management, including municipalities, local entities, NGOs, reception centres and diaspora groups.
• Support the organization and delivery of information sessions and awareness-raising activities on AVRR for local stakeholders, migrant associations, NGOs and reception facilities.
• Provide information on AVRR and conduct tailored counselling sessions for Third Country Nationals (TCNs) interested in returning voluntarily to their countries of origin, referring complex cases to the relevant AVRR team.
• Disseminate AVRR information materials and promote the use of the AVRR toll-free number in coordination with the Project Coordinator.
• Assist beneficiaries in completing AVRR application forms and ensure that complete case files are transmitted to the IOM AVRR team.
• Ensure proper filing and maintenance of documentation related to AVRR beneficiaries in accordance with established procedures.
• Undertake duty travel as required.
• Perform such other duties as may be assigned.

Conoscenze

Organizational skills

Communication skills

Microsoft Office

Formazione

High school diploma

University degree

Strumenti

Microsoft Office

Descrizione del lavoro

Established in 1951, IOM is a UN agency dedicated to migration, with a global reach and a strong focus on assisting migrants and reducing displacement. The Project Assistant will support AVRR activities across Italian regions, engaging with local stakeholders, organising information sessions and counselling Third Country Nationals on voluntary return options.

The role requires Italian and English fluency, driving license, and experience in social assistance or community outreach.