Automotive Technical Support Engineer*

EDAG Group; Bologna; In loco; EUR 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading automotive firm in Bologna is seeking an Automotive Technical Support Engineer to provide remote technical support and guide troubleshooting for diagnostic issues. Ideal candidates should have a technical degree in Electronics or Mechanical Engineering and a strong knowledge of automotive electric/electronics systems. This position offers a full-time opportunity to work in a dynamic environment focused on new technologies.

Competenze

• Technical degree, preferably in Electronics or Mechanical Engineering.
• Knowledge of automotive electric/electronics systems.
• Strong passion for automotive business and new technologies.

Mansioni

• Provide remote technical support to service technicians and customers.
• Guide troubleshooting processes for complex issues.
• Document support cases and resolutions in internal systems.
• Collaborate with engineering and product teams for escalated issues.
• Stay up to date with new vehicle technology and diagnostic methods.

Conoscenze

Knowledge of automotive electric/electronics systems

Good planning and self-management skills

Strong passion for cars and new technologies

Good knowledge of English

Formazione

Technical degree in Electronics or Mechanical Engineering

Descrizione del lavoro

Automotive Technical Support Engineer

Automotive Technical Support Engineer at EDAG Group

High competence and the passion for new challenges make our Electrics/Electronics division the guidepost to the automotive future. Take your next step and support our team.

Responsibilities

• You will provide remote technical support to service technicians and/or customers regarding diagnostic issues, repair procedures, and vehicle systems.
• You will guide troubleshooting processes for complex electrical, mechanical, and software-related issues.
• You will document support cases, resolutions, and recommended procedures in internal systems.
• You will collaborate with engineering, product, or field service teams for escalated issues.
• You will stay up to date with new vehicle technology, diagnostic methods, and service bulletins.

Qualifications

• You have a technical degree, preferably in Electronics or Mechanical Engineering.
• You know automotive electric/electronics systems, including vehicle architectures, vehicle busses and technologies in general.
• You have a strong passion for cars and automotive business in general, with a special focus on new technologies, trends and innovation.
• You have good planning and self-management skills, and you are used to achieving of goals in prearranged deadlines while balancing multiple demands and shifting priorities.
• Good knowledge of English language (written and spoken).

Seniority Level

Associate

Employment Type

Full-time

Location

Bologna, Emilia-Romagna, Italy

Job Function

Automotive Technical Support Engineer

Sounds like your next challenge? Then we’ll be looking forward to your application!

* Gender, age, nationality, or religion are not relevant for us – you are all that matters.

For all information about EDAG as an employer and further career opportunities, please visit edag.com/career.