Athletics Ticketing, Sales, & Creative Intern

brown; Sicilia; On-site; EUR 18,437,000 - 27,041,000; Full time

Job summary

Brown University Athletics is seeking an Athletics Ticketing, Sales & Creative Intern to assist with ticket operations and sales efforts across varsity events. You'll support the Ticket Manager and Group Sales Coordinator to raise visibility and attendance at game nights.

Responsibilities include game-day prep for multiple sports, developing sales strategies, creating content to promote initiatives, building local youth partnerships, and delivering friendly customer service at events.

Qualifications

• High school diploma or equivalent; 1–2 years in ticketing, sales, marketing, customer service or related area preferred.
• Some prior experience in ticket sales/operations, marketing or promotions preferred.
• Ability to accurately handle financial transactions and basic reconciliations.
• Strong organizational, interpersonal, oral communication and computer skills.
• Knowledge of Word, Excel, Photoshop and willingness to learn new systems.
• Prior online ticket system experience preferred; strong customer relation skills.
• Background check and education verification required before employment.

Responsibilities

• Assist in game-day preparation and execution for Football, Men’s Basketball, Women’s Basketball, Gymnastics, Men’s Hockey, Women’s Hockey, Men’s Lacrosse and Women’s Lacrosse.
• Develop ticket sales strategies to maximize attendance and revenue for ticketed sports.
• Develop content to promote sales initiatives.
• Develop/maintain relationships with local Youth Organizations and schools.
• Provide friendly customer service at games and Brown Athletic events.
• Perform additional duties and assist with special projects as assigned.

Skills

Customer service

Sales

Event operations

Microsoft Word

Microsoft Excel

Adobe Photoshop

Oral communication

Interpersonal skills

Education

High school diploma

Tools

CRM systems

Ticketing software

Adobe Photoshop

Microsoft Excel

Microsoft Word

Job description

Job Description

The Athletics Ticketing, Sales & Creative Intern will assist the Athletics Ticket Manager and Ticketing & Group Sales Coordinator with increasing the overall visibility of Brown University Athletics through ticket sales efforts. This position will assist with day-to-day and game-day ticket operations at ticketed varsity athletic events.

Located in Providence, Rhode Island, and a member of the Ivy League, our intercollegiate athletics program consists of 38 varsity teams with approximately 1,000 athletes who participate within the National Collegiate Athletic Association (NCAA-D1).

Duties and Responsibilities

• Assist in game day preparation and execution for Football, Men’s Basketball, Women’s Basketball, Gymnastics, Men’s Hockey, Women’s Hockey, Men’s Lacrosse and Women’s Lacrosse.
• Develop ticket sales strategies to maximize attendance and revenue for ticketed sports
• Develop content to align with and promote sales initiatives
• Develop/maintain relationships with various local Youth Organizations and schools.
• Provide friendly customer service at games and other Brown Athletic events.
• Perform additional duties and assist with special projects as assigned.

Physical Requirements and/or Unusual Work Hours

Must be willing to work some nights and weekends.

Qualifications

• High school diploma or equivalent required. One to two years of relevant experience in ticketing, sales, marketing, promotions, customer service, event operations, or a related area preferred. An equivalent combination of education and relevant experience will also be considered.
• Some prior experience in ticket sales/operations, marketing, promotions, preferred.
• Ability to accurately handle financial transactions and basic reconciliations.
• Strong organizational, interpersonal, oral communication and computer skills needed.
• Knowledge of Microsoft Word, Excel, Adobe Photoshop and ability/willingness to learn new systems as required.
• Prior online ticket system experience preferred.Strong customer relation skills.
• The successful candidate for this position will be required to complete a criminal background and education check satisfactory to Brown University prior to commencing employment.

All division employees are required to demonstrate exemplary ethical conduct and conformance to NCAA rules and regulations; the duties of the position are to be performed in compliance with all NCAA, Ivy League rules and regulations; and any rules violations on behalf of themselves or any knowledge of violations within the division are to be reported to the compliance office and appropriate parties.

Background Check – Criminal, Education

All offers of employment are contingent upon successful completion of a background check and education verification satisfactory to Brown.

Benefits of Working at Brown

Please review additional information on the Benefits of Working at Brown.

Still Have Questions?

If you have any questions you may contact [e-mail].

Brown is an E-Verify Employer.

EEO Statement

Brown University provides equal opportunity and prohibits discrimination, harassment and retaliation based upon a person’s race, color, religion, sex, age, national or ethnic origin, disability, veteran status, sexual orientation, gender identity, gender expression, or any other characteristic protected under applicable law, in the administration of its policies, programs, and activities. The University recognizes and rewards individuals on the basis of qualifications and performance. The University maintains certain affirmative action programs in compliance with applicable law.