Associate Project Lead

LECTRA Gruppe; Italia; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A leading technology company in textiles in Italy is seeking passionate customer service specialists to enhance sustainable supply chains. Candidates should have 1–2 years of experience in the textile industry and excellent communication skills. You will train suppliers, revise documents, and build relationships across diverse cultures. Fluency in Italian and English is required, with additional languages being a plus.

Competenze

• 1–2+ years of work experience in textile industry or sustainability domain.
• Good oral and written communication skills.
• Proficient in data analysis with MS Office tools.
• Fluent in Italian and English, French or Spanish is a plus.

Mansioni

• Train and onboard suppliers in Italy.
• Revise and translate documents as needed.
• Build strong customer relationships across diverse backgrounds.

Conoscenze

Customer focus

Strong communication skills

Problem-solving

Data analysis

Knowledge of sustainable textile materials

Strumenti

MS Office

Descrizione del lavoro

We invite you to embark on a journey. A technological journey towards the evolution of our society and our industries, powered by Industry 4.0 and supported by Lectra. Software, equipment, data and services… At Lectra, as a major player in the fashion, automotive and furniture markets, we contribute to the Industry 4.0 revolution with boldness and passion by providing best-in-class technologies. But it doesn’t stop there. By enabling industrial intelligence solutions, we facilitate the digital transformation of our customers. And we’re always on the lookout for new tech‑enthusiasts to join the team! With more than 50 years of experience and a presence in over 100 countries around the world, we are 3000 employees united by passion and driven by innovation. A unique journey awaits you at Lectra, are you ready to craft the future of technology together?

TextileGenesis™ is a pioneering traceability platform custom built for the textile ecosystem. Our system creates radical transparency from fiber to retail and ensures authenticity & provenance of sustainable textiles against generics. The pioneering system engages all 5 – 6 tiers of the supplier ecosystem to create unprecedented traceability using Fibercoins. TextileGenesis™ has won major innovation awards and is emerging as a market‑leader when it comes to full supply chain traceability in the fashion industry.

As we now scale our operations, we are looking for world‑class talent to strengthen our regional teams.

We are currently expanding our customer engagement team in Italy and are looking for strong customer service specialists who want to be part of the revolution in creating sustainable and traceable supply chains in the fashion and textile industry. We are looking for high achievers who are passionate about working at the intersection of sustainability and technology and are keen on driving change in the fashion textile industry; team players and leaders who stay ahead of the curve when it comes to delivering customer.

Responsibilities

You will play a key role in training and on‑boarding the suppliers and providing support wherever necessary to all suppliers based in Italy. You will be required to revise and translate documents. You will be required to collaborate closely with global project managers and other project team members. The ability to build strong customer relationships with people from diverse business and cultural backgrounds is a key prerequisite. Strong communication skills & willingness to listen with an open mind will be key to succeed in this role. You would also be collaborating internally with the product team, providing inputs from the users to improve the product.

Qualifications

The role requires you to have:

• 1–2+ years of work experience in textile industry, certification body or in sustainability domain, familiar with textile industry end to end supply chain. Good knowledge of sustainable textile materials will be a plus.
• Customers focus with good oral and written communication to drive results.
• Ability to take ownership, strong “can‑do” attitude and good problem‑solving skills.
• Proficient in data analysis with extensive experience of using MS Office tools.
• Capable of handling multiple tasks simultaneously.
• Overseas working or studying experience is a plus but not a must.
• Good knowledge of sustainable textile materials will be a plus; basic knowledge is a must.
• Experience of working with Certification Body (GRS/RCS /RWS /OCS etc.).
• Transaction Certification or supply chain traceability is a plus but not a must.
• Fluent in Italian and English. French or Spanish is a plus.