Assistant Store Manager

Roberto Cavalli; Serravalle Scrivia; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A luxury fashion brand in Serravalle Scrivia is seeking an Assistant Store Manager to support daily operations and drive sales performance. The ideal candidate will have at least 2 years of retail experience and strong leadership skills. Responsibilities include managing inventory, training staff, and ensuring exceptional customer service. This role requires flexibility in working hours and offers opportunities for professional growth.

Competenze

• 2+ years of retail experience, with at least 1 year in a supervisory or management role.
• Ability to work flexible hours, including weekends and holidays.

Mansioni

• Assist in day-to-day store operations, including opening and closing procedures.
• Support the Store Manager in driving sales and achieving financial targets.
• Supervise, train, and develop store associates to maximize performance.
• Assist in preparing reports, budgets, and payroll documentation.

Conoscenze

Leadership

Communication

Problem-solving

Customer service

Formazione

High school diploma or equivalent

Associate or Bachelor’s degree

Strumenti

Microsoft Office Suite

Descrizione del lavoro

The Assistant Store Manager supports the Store Manager in overseeing daily store operations, ensuring exceptional customer service, driving sales performance, and maintaining operational excellence. This role involves supervising staff, managing inventory, and upholding company standards to achieve business goals.

Key Responsibilities:

1. Operations Management

• Assist in day-to-day store operations, including opening and closing procedures.
• Ensure compliance with company policies, safety standards, and operational guidelines.
• Monitor inventory levels, conduct stock checks, and coordinate product replenishment.
• Maintain visual merchandising standards and store cleanliness.

2. Sales & Customer Service

• Support the Store Manager in driving sales and achieving financial targets.
• Provide exceptional service to customers and resolve escalated complaints or issues.
• Motivate and guide staff to deliver an excellent shopping experience.
• Analyze sales reports to identify opportunities for growth.

3. Team Leadership

• Supervise, train, and develop store associates to maximize performance.
• Create and manage staff schedules to ensure adequate coverage.
• Provide feedback, coaching, and recognition to team members.

4. Administrative Duties

• Assist in preparing reports, budgets, and payroll documentation.
• Handle cash management, banking, and transaction accuracy.
• Support recruitment, onboarding, and performance evaluations.

Qualifications:

• High school diploma or equivalent (Associate or Bachelor’s degree preferred).
• 2+ years of retail experience, with at least 1 year in a supervisory or management role.
• Strong leadership, communication, and problem-solving skills.
• Proficient in Microsoft Office Suite.
• Ability to work flexible hours, including weekends and holidays.