Assistant Service Supervisor (Kahului Branch)

First Hawaiian Bank; Roma; In loco; EUR 37.000 - 52.000; Tempo pieno

Descrizione del lavoro

A leading bank in Hawaii is seeking an Assistant Service Supervisor for their Kahului Branch. This mid-senior level position involves overseeing branch operations, managing staff, and upholding customer service standards. Ideal candidates have experience in branch operations and supervisory skills. The role offers a full-time employment type and a comprehensive benefits program. Competitive salary based on experience is provided.

Servizi

Comprehensive benefits program

Competenze

• 2 years of experience in branch operations.
• 1 year of supervisory experience or external supervisory experience.
• Able to plan, organize and budget.

Mansioni

• Assist with overseeing branch operations and managing staff.
• Ensure customer service standards and needs are met.
• Support branch team leadership and management.

Conoscenze

Effective written and verbal communication

Sales skills for business development

Attention to detail

Time management skills

Ability to work under pressure

Formazione

High School diploma/GED or equivalent

Bachelor’s degree in a business-related field

Strumenti

Microsoft 365 suite of applications

Descrizione del lavoro

Assistant Service Supervisor – Kahului Branch

First Hawaiian Bank is currently seeking an Assistant Service Supervisor to join our Kahului Branch. The Assistant Service Supervisor assists the Service Supervisor and/or Service Manager with overseeing branch operations, managing staff, and ensuring customer service standards and needs are met. This role assists with daily branch functions, such as overseeing workflow, recruitment, and training. The position also provides leadership and support to the branch team and helps management to ensure the branch achieves sales performance and service goals.

Compensation

The annual salary range for this role is $43,493 - $60,320 per year, commensurate with experience.

Work Schedule

Monday – Friday 8:00 AM – 4:30 PM; Saturday on a rotation basis 8:30 AM – 1:30 PM (hours may vary).

Required Qualifications

• High School diploma/GED or equivalent experience is required
• 2 years of experience in branch operations
• 1 year of supervisory experience (e.g., Head Teller or Service Manager Associate) or 1 year of external supervisory experience
• Bachelor’s degree in a business‑related field is preferred
• Able to plan, organize and budget
• Effective written and verbal communication
• Able to manage confidential matters judiciously
• Possesses attention to detail with excellent follow‑through
• Able to work under pressure with multiple deadlines and adaptability as unexpected work environment changes occur in business
• Excellent time management skills
• Possesses sales skills to enhance business development objectives
• Able to manage customer inquiries and resolve issues
• Proficient in Microsoft 365 suite of applications

Benefits

We proudly offer a comprehensive benefits program for all employees.

EEO Statement

At First Hawaiian Bank, we value Fairness, Inclusion, and Opportunity and welcome applications from all eligible candidates. For our full EEO statement, please visit . Mahalo for choosing First Hawaiian Bank!

Apply

If this position sounds like an ideal match, we invite you to apply so we can learn more about you.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Other

Industries

Banking