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Assistant Outlet Manager - Jumeirah Capri Palace

Jobbit

Anacapri

In loco

EUR 30.000 - 45.000

Tempo pieno

Oggi
Candidati tra i primi

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Descrizione del lavoro

A prestigious hospitality company in Anacapri is seeking an experienced Assistant Outlet Manager to ensure the perfect guest experience. This full-time role involves leading operations, monitoring customer feedback, and training staff. The ideal candidate has a background in hospitality management.

Competenze

  • Mid-senior level role that requires strong operational leadership.
  • Experience in hospitality management is advantageous.
  • Ability to lead and train colleagues effectively.

Mansioni

  • Ensure a perfect guest experience and coach team members.
  • Monitor cashiering functions for compliance.
  • Address customer feedback and complaints.
  • Manage the database of customer details for recognition.
  • Assist in improving outlet operations with SOP updates.

Conoscenze

Guest experience management
Cashiering compliance
Customer feedback monitoring
Training and evaluation
F&B marketing support
Descrizione del lavoro
Assistant Outlet Manager - Jumeirah Capri Palace

Join to apply for the Assistant Outlet Manager - Jumeirah Capri Palace role at Jobbit

An opportunity has arisen for an Assistant Outlet Manager to join the summer season 2026 of Jumeirah Capri Palace. The main duties and responsibilities of this role are:

  • Hands on operator that lives and leads the perfect guest experience, ensures the team are set up for success, and is responsible for assisting the OM/ GM in ensuring that all colleagues have full product knowledge
  • Closely monitors the cashiering function of the outlet to ensure compliance with Jumeirah International Cashiering Procedures
  • Monitors customer satisfaction and respond to customer feedback and complaints ensuring Jumeirah International & Capri Palace procedures are followed
  • Maintains and actively use a database of customer details/ history and other strategies that assist in guest recognition
  • Advises the Outlet Manager of any improvements needed in relation to restaurants operation including updates to SOPs or addition/ deletion of SOPs
  • Makes suggestions to increase the market share for the Outlet
  • Conducts performance evaluation of colleagues, training of colleagues, guidance, coaching and counselling of colleagues
  • Support the Outlet Manager to implement the F&B marketing plan when required
  • Discusses menus and special requests with the Head Chef
  • Attends and actively participates in the daily F&B briefings in the absence of the Outlet Manager

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Management and Manufacturing

Industries: Hospitality

Setor: Hotel/Turismo

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