Assistant Head Concierge - Luxury Hotel, Venice

Four Seasons Hotels and Resorts; Venezia; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading luxury hotel chain in Venice is seeking an Assistant Head Concierge to support the Head Concierge in delivering exceptional guest experiences. Ideal candidates will have 3-5 years in a senior Concierge role within a luxury environment, and will possess strong communication and organizational skills. The role involves coordinating guest services and local expertise for an outstanding experience. Competitive salary and comprehensive benefits are offered, along with opportunities for training and development.

Servizi

Competitive Salary

Comprehensive benefits package

Employee discounts for stays

Complimentary uniform dry cleaning

Complimentary employee meals

Competenze

• 3-5 years of experience in a senior Concierge role within a luxury hotel environment.
• In-depth knowledge of local area and ability to anticipate guests' needs.
• Ability to remain composed under pressure and handle multiple priorities.

Mansioni

• Assist in coordinating all Concierge operations, including guest service requests.
• Maintain strong knowledge of dining, cultural events, and leisure activities.
• Lead, train, and motivate the Concierge team to deliver guest-focused service.

Conoscenze

Strong communication skills

Organizational skills

Problem-solving skills

Knowledge of local attractions

Customer service passion

Descrizione del lavoro

A leading luxury hotel chain in Venice is seeking an Assistant Head Concierge to support the Head Concierge in delivering exceptional guest experiences. Ideal candidates will have 3-5 years in a senior Concierge role within a luxury environment, and will possess strong communication and organizational skills. The role involves coordinating guest services and local expertise for an outstanding experience. Competitive salary and comprehensive benefits are offered, along with opportunities for training and development.