Assistant Head Coach — Lead Store Team & Experience

Nike; Mantova; In loco; EUR 37.000 - 55.000; Tempo pieno

Vantaggi offerti da questo lavoro

Bonus payments

Employee discounts

Benefits package

Pension & Share scheme

Career development

DEI culture

Descrizione del lavoro

Nike, Inc. in Mantova, Italy, is hiring an Assistant Head Coach for its Nike Retail Store. You will collaborate with the Head Coach to deliver a memorable shopping experience, lead a diverse team, and push sales targets while ensuring outstanding service.

The role requires retail leadership experience, strong English, and a passion for sport. Nike offers development, bonus opportunities, employee discounts, and an inclusive, energetic culture.

Competenze

• Extensive retail experience including leadership roles.
• Very good command of English (written and spoken).
• Experience in delivering exceptional customer service and coaching teams.

Mansioni

• Cooperate with the Head Coach to create a unique shopping experience and service excellence.
• Supervise a diverse team and manage recruitment, development, performance, and staffing.
• Implement operational processes to reach sales targets and improve consumer satisfaction.
• Oversee departments such as Commercial, Athlete and Consumer Experience.
• Support strategy implementation, sustainability, membership and digital services.
• Provide reports about store activities, local market insights and competitive environment.
• Ensure compliance with Nike standards and guidelines.

Conoscenze

Leadership

Customer service

Team coaching

Communication

English language

Flexibility

Descrizione del lavoro

Nike, Inc. in Mantova, Italy, is hiring an Assistant Head Coach for its Nike Retail Store. You will collaborate with the Head Coach to deliver a memorable shopping experience, lead a diverse team, and push sales targets while ensuring outstanding service.

The role requires retail leadership experience, strong English, and a passion for sport. Nike offers development, bonus opportunities, employee discounts, and an inclusive, energetic culture.