Assistant Front Office Manager - Luxury Hotel Service

Hosco.com; Milano; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A luxury hotel in Milan is seeking a Front Office team member to support daily operations and ensure an exceptional guest experience. Responsibilities include assisting the Front Office Manager, welcoming guests, leading the Front Office team, managing check-in/check-out processes, and handling guest requests. This position is perfect for someone with a passion for customer service in a high-end environment, ensuring that each guest feels valued and well cared for.

Mansioni

• Support the Front Office Manager in daily operations.
• Ensure impeccable guest welcome and assistance service.
• Coordinate, train, and motivate the Front Office team.
• Supervise check-in/check-out procedures.
• Handle guest complaints and special requests.
• Collaborate with other departments for smooth operations.

Descrizione del lavoro

A luxury hotel in Milan is seeking a Front Office team member to support daily operations and ensure an exceptional guest experience. Responsibilities include assisting the Front Office Manager, welcoming guests, leading the Front Office team, managing check-in/check-out processes, and handling guest requests. This position is perfect for someone with a passion for customer service in a high-end environment, ensuring that each guest feels valued and well cared for.