Area Services Manager South of Italy

Kubota; Milano; In loco; EUR 35.000 - 45.000; Tempo pieno

Descrizione del lavoro

Kubota, un leader mondial dans la fabrication d'équipements de construction et agricoles, recherche un Technicien Service Après-Vente basé à Milan. Dans ce rôle, vous serez essentiel pour soutenir le réseau des dealers italiens, améliorer la qualité des produits et assurer la formation des équipes. Des compétences solides en techniques électriques et hydrauliques sont requises, ainsi qu'une capacité à communiquer efficacement en italien et en anglais.

Competenze

• Expérience dans un rôle similaire dans le secteur des machines de construction.
• Bilingue en italien et anglais.

Mansioni

• Encadrer le réseau de dealers pour la réalisation des stratégies de service après-vente.
• Supporter les équipes des services techniques des dealers.
• Visiter les dealers pour partager les compétences et soutenir le personnel local.

Conoscenze

Connaissance des systèmes électriques et hydrauliques

Compétences en communication

Prise de décision

Partage de connaissances

Strumenti

MS Office

Descrizione del lavoro

Founded in 1890, Kubota Corporation is a leading manufacturer of agricultural, lawn and grounds care, construction equipment and industrial engines. With global headquarters in Osaka, Japan, offices in more than 120 countries and more than 55,000 employees in North America, Europe and Asia, Kubota generated sales of approximately $20,4 billion (2022). In addition to the main production line of agricultural equipment, Kubota offers a diverse portfolio of other products. These include e.g. B. urban water filter systems, irrigation technology, pipelines, roofing, housing and large underfloor valves.

For Earth, For Life” — the Kubota Group promises to continue supporting the prosperous life of humans while protecting the environment of this beautiful earth.

Tasks and responsibilities :

• Stimulating the dealer network to understand, adopt and realize Kubota's strategies for after sales service;
• Handling technical inquiries and supporting Italian dealers service staff on Construction Machinery product range;
• Acting as an interface between the dealers and factories;
• Visiting assigned dealers on regular basis to share skills and to support local service staff, if necessary, also directly on the field;
• Collecting problem reports related to our products and preparing relevant statistics to share internally and to submit to factories with the main objective to improve Kubota’s products quality and reliability;
• Exchanging on the daily basis with other service members, sharing abilities and field experiences.

Requirements :

• Strong knowledge and experience in Electric and Hydraulic; preferred experience related to earth moving machinery;
• Previous experience in a similar role;
• Fluency in Italian and English is required;
• Proficiency with MS Office package
• Strong communication and decision making skills;
• Ability to share knowledge and skills; previous experience in conducting trainings would be an asset;
• Willingness to travel (Italy and Europe), even for longer periods of time.