Area Manager, Area Manager POD

Amazon; Torrazza; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A global leader in e-commerce is seeking an Area Manager in Liguria, Italy. The role involves overseeing fulfillment operations, ensuring high-quality service, and fostering a culture of safety among team members. Responsibilities include driving process improvements and managing performance metrics, all while collaborating with management to achieve operational excellence. Candidates should possess experience in people management and data-driven decision making, along with a relevant degree or business experience. This position offers dynamic challenges in a fast-paced environment.

Competenze

• Degree or minimum 2 years experience with amazonian business.
• Experience in people management is essential.
• Ability to communicate effectively with various stakeholders.
• Proficiency in using data to influence decisions.
• Fluent in English and local language.

Mansioni

• Create and promote a culture of safety within operations.
• Analyze performance and implement changes to improve productivity.
• Oversee projects to streamline processes and improve service quality.
• Collaborate with management to standardize shift practices.

Conoscenze

People management

Data analysis

Stakeholder communication

Lean techniques

Six Sigma

Kaizen techniques

MS Office suite

Formazione

Degree or minimum 2 years as amazonian business

Strumenti

MS Office (Word, Excel, Outlook)

Descrizione del lavoro

Overview

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity.

Key responsibilities

• Create, oversee, and drive a culture of safety and wellbeing
• Analyse and implement changes to keep quality and productivity at a consistently high level
• Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility
• Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
• Work collaboratively with management-level colleagues to standardise shift practices

A day in the life

You’ll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You’ll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You’ll also be a role model and mentor to new managers.

About the team

From its humble beginnings as a bookselling team, Customer Fulfillment (CF) has grown into a sophisticated global operation handling over 1.5 million daily orders. CF has driven expansion into new regions and services.

Fulfillment Centers mark the starting point of most Amazon packages. Our CF teams manage dynamic inventory and ensure round-the-clock deliveries, maintaining Amazon's reputation for speed and reliability.

Our centers offer diverse career paths, accommodating various skillsets - from hands-on product handling to data analysis for business optimization. This variety makes CF a dynamic workplace where different talents contribute to Amazon's continued success.

Qualifications

Basic Qualifications

• A degree/minimum 2 years as amazonian business
• Relevant experience in people management
• Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership
• Relevant experience in using data or anecdotal evidence to influence business decisions
• Advanced proficiency in verbal and written English and local language

Preferred Qualifications

• Experience working with Lean, Six Sigma and Kaizen techniques
• Experience working in another logistics and or manufacturing environment
• Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment.

Equal Opportunity and privacy

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.