Applications Engineer

Cognex Corporation; Milano; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading technology firm in Milan is seeking candidates for a technical application support role. Responsibilities include application guidance, troubleshooting, and supporting sales efforts. The ideal candidate will hold a technical degree and have 2-4 years of experience in a related field. Proficiency in English and the ability to travel up to 50% are essential for this position.

Competenze

• 2-4 years of experience in technical application development, preferably in a high-tech industry.
• English language proficiency required.
• Ability to travel up to 50% of the time on short notice.

Mansioni

• Provide application guidance for medium-complexity application support.
• Perform standard troubleshooting and develop knowledge of technology.
• Support sales with technical inputs to win customers.

Conoscenze

Technical knowledge in machine vision

Troubleshooting skills

Customer communication

Interpersonal skills

Presentation skills

Formazione

Bachelor's degree in technical discipline

Strumenti

MS Office

PLC programming

Descrizione del lavoro

Job Description

Essential Functions

• Provides application guidance for medium-complexity applications across Cognex products and prioritizes as necessary. For complex applications may require the support of more experienced AEs.
• Provides standard integration of Cognex products with devices such as PLCs PCs or Controllers
• Performs standard troubleshooting for Cognex products and develops knowledge of peripheral technology
• Supports Sales with technical inputs when communicating with or visiting customers to help Cognex win.
• Shares findings with the AE community
• Responsible for maintaining business systems information in a timely manner for accurate reporting
• Provides product / customer feedback to AE Manager to improve products.

Knowledge

• Develops a general technical knowledge of Cognex's vision and sensor product families.
• General knowledge of image processing optics and / or lighting for machine vision is desirable or can be developed quickly.
• General knowledge of industrial communication methods networks programming languages
• controls (installation wiring operability) PLCs and / or Warehouse Management Systems (WMS).
• Programming languages may include : javascript VB C# .Net C
• General industry knowledge to include movement of product understanding of motion control robotics and other automation equipment.
• General knowledge of controls engineering concepts such as installation wiring and operability from prior experience
• Working knowledge of MS Office applications. Windows based PC industrial connectivity in a lab and automation environment.

Skills and Abilities

• Solid understanding of electro-mechanical solutions.
• Solid ability to conduct and troubleshoot onsite optimizations perform trials and conduct data analytics to improve performance on solutions.
• Solid ability to handle challenging customer situations.
• Solid interpersonal skills with the ability to effectively establish relationships communicate influence and present to various stakeholders
• Solid presentation skills

Minimum Requirements

• Bachelors degree in a technical discipline such as Engineering Computer Science; or an otherwise equivalent technical experience
• Typically requires a minimum of 2-4 years of experience in technical application development. Experience in a related or high-tech industry preferred.
• Ability to adapt to flexible working hours including the availability to work evening and weekend hours or varying work patterns depending on customer or project needs. Ability to be on-call and respond to customer emergencies.
• Ability to travel up to 50% of the time sometimes on short notice. Travel will vary depending on region time of year and customer needs.li>
• Ability to work safely in industrial environments by strictly following safety guidelines and protocols (may vary per region / customer). This job has physical requirements including the ability to lift up to 50 pounds (appx. 23 kilograms).
• Must maintain customer confidentiality to protect confidential or sensitive customer information.
• English language proficiency (written and oral).