Application Engineer (Mechanical Seals)

Flowserve Corporation; Marcianise; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading manufacturing company in Italy is seeking a Front-End Seal Applications Engineer to enhance its seal business. This role involves direct customer engagement, technical training, and proposal development, requiring strong mechanical seal knowledge and significant travel (60-80%). The ideal candidate has a background in Mechanical Engineering and 2-3 years of relevant experience.

Competenze

• Bachelor's degree in Mechanical Engineering preferred.
• 2-3 years of experience in Rotating Equipment and/or Mechanical Seals.
• Fluency in English and the local language is mandatory.
• Strong PC skills and experience using Microsoft Office tools.

Mansioni

• Support customers and sales teams in aftermarket offerings.
• Conduct customer visits and provide technical training.
• Develop proposals and conduct field inspections.
• Mentor other team members when required.

Conoscenze

Mechanical seals

Rotating Equipment

Customer relationship management

Technical troubleshooting

Proposal development

Formazione

Engineering degree

Strumenti

Microsoft Office

Descrizione del lavoro

Company Overview

An individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!

Job Description

The Front‑End Seal Applications Engineer for Commercial Operations AM is responsible for supporting our customers and end‑user sales team & distributors as related to our Aftermarket offerings with the main target to increase our seal installed base and therefore our seal AM business.

This role involves all customer facing activities related to the order acquisition process such as:

• Technical and commercial customer visits
• Technical trainings to clients
• On‑site Troubleshooting, seal inspections & walkabouts
• Start‑up assistance support to clients when required
• Proposal development and pricing analysis

In addition to customer facing activities, the Front‑End Seal Application Engineer is responsible for creating and pre‑defining solutions, giving quick price budgets/estimations and collaborating with in‑side Application engineers to issue complete proposals to clients. This will require coordination with multiple internal and external stakeholders.

Major Accountabilities

• Increase seal population and create business opportunities through customer visits, walkabouts and troubleshooting activities.
• Main focus on competitor change‑outs and upgrades with the target to increase seal AM business on repairs and parts business.
• Participate with customers in meetings and visits, alone or in combination with End User Sales Engineer. Customer facing activities should be at least 50% of the total time.
• Ensure high‑quality proposals (technical and commercial) are timely prepared within limitations and customer scope using designated workload management tools and processes, working together with an in‑side Applications Engineer.
• Interact with an In‑Side Application Engineer to manage and monitor the proposal throughout the entire bid cycle, including updating and maintaining the designated workload management tool while monitoring hit‑rate optimization.
• Support the In‑Side Application Engineer to ensure all customer inquiry related documents address all relevant technical and commercial requirements to customers and/or the commercial team.
• Conduct on‑site hands‑on activities when requested, such as examining & inspecting failed products at customer sites, providing written and oral explanations to the customer.
• Participate and assist in start‑ups of rotating equipment for seal upgrades, retrofits or bad actors when needed or requested.
• Conduct field walkabouts for analyzing and troubleshooting rotating equipment to generate opportunities for upgrades and competitor change‑outs.
• Establish and maintain close working relationships with Customers, Sales, Operations, and other functional stakeholders to promote the best interests of the company.
• Demonstrate a firm knowledge of Mechanical seals and Seal Systems fundamentals and a clear understanding of all Flowserve seal types. Also demonstrate a fundamental understanding of different rotating equipment applications and types, pump affinity laws and how these relate to pumps and systems.
• Organize and deliver training to stakeholders (Customers and Commercial Team).
• Supervise & mentor other colleagues with less experience when required.

General Requirements

• Engineering degree background. Mechanical Engineering preferred.
• Desired minimum of 2‑3 years of experience.
• Work experience in Rotating Equipment and/or Mechanical Seals.
• Mandatory fluency in English and the local language.
• Strong PC skills and experience using Microsoft Office tools.
• Expected travelling time: 60‑80% of total.

Req ID: R-16946

Job Family Group: Sales

Job Family: SA Applications Engineering

Equal Opportunity

EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co‑workers. Pay Transparency Nondiscrimination Provision.

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