Application Engineer (Mechanical Seals)

Flowserve Corporation; Cormano; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading engineering company in Lombardia, Italy is seeking a Front-End Seal Applications Engineer to support customers and sales teams with aftermarket offerings. This role involves significant customer interaction and requires a solid engineering background, specifically in mechanical seals, with a focus on increasing business opportunities through technical support and proposals. Candidates should have at least 2-3 years of experience and be fluent in English and the local language.

Competenze

• Minimum of 2-3 years of experience in Rotating Equipment and/or Mechanical Seals.
• Fluency in English and local language is mandatory.
• Strong PC skills and experience using Microsoft Office tools.

Mansioni

• Increase seal population and create business opportunities through customer visits and troubleshooting.
• Prepare and maintain high-quality technical and commercial proposals.
• Support and mentor junior colleagues as needed.

Conoscenze

Technical and commercial customer visits

On-site troubleshooting seal inspections

Proposal development

Mechanical seals knowledge

Maintaining customer relationships

Microsoft Office Tools

Formazione

Engineering Degree

Descrizione del lavoro

Role Summary

The Front-End Seal Applications Engineer for Commercial Operations AM is responsible for supporting our customers and end-user sales team & distributors as related to our Aftermarket offerings with the main target to increase our seal installed base and therefore our seal AM business.

Customer Facing Activities

• Technical and commercial customer visits
• Technical trainings to clients
• On-site Troubleshooting seal inspections & walkabouts
• Start-up assistance support to clients when

Proposal development and pricing analysis

In addition to Customer facing activities the Front-End Seal Application Engineer is responsible of creating and pre-define solutions give quick price budget / estimations and collaborate with in-side Application engineers to issue complete proposal to clients. This will require coordination with multiple internal and external stakeholders.

The Front-End Applications Engineer uses strong technical background and commercial acumen as well as strong communication skills strong commitment to internal improvement of the team effective communication and collaboration with all group interfaces and a commitment to expanding team capabilities as well as technical expertise and breadth of knowledge related to Flowserves aftermarket offerings.

This position reports to the Supervisor ComOps AM.

Your Role

• Increase seal population and create business opportunities through customer visits walkabouts and troubleshooting activities.
• Main focus on competitor change outs and upgrades with the target to increase seal AM business on repairs and parts business.
• Participate to customers meeting and visits alone or in combination with End User Sales Engineer. Customer facing activities should be at least 50% of the total time.
• Ensure high-quality proposals (technical and commercial) are timely prepared within limitations and customer scope using designated workload management tools and processes working together with an in-side Applications Engineer.
• Interact with an In-Side Application Engineer to manage and monitor the proposal throughout the entire bid cycle including updating and maintaining designated workload management tool while monitoring hit-rate is optimized .
• Support In-side Application Engineer to ensure all customer inquiry related documents while addressing all relevant technical and commercial requirements to customers and / or commercial team.
• Conduct if requested / needed on-site hands-on activities such as examine & inspect failed products at customer site providing written and oral explanations to customer.
• Participate and assist in start-ups of rotating equipment for seal upgrades retrofits or bad actors if needed / requested .
• Conduct field walkabouts for analyzing and troubleshooting rotating equipment to generate the opportunity to do upgrade and competitor change outs.
• Establish and maintain close working relationships with Customers Sales Operations and other functional stakeholders to promote the best interests of the company.
• Demonstrate a firm knowledge of Mechanical seals and Seal Systems fundamentals and clear understanding of all Flowserve seal types. Also demonstrate a fundamental understanding of different rotating equipment applications and types pump affinity laws and how these relate to pumps and systems.
• Organize and Delivery training to stakeholders (Customers and Commercial Team).
• Supervise & Mentor other colleagues with less experience when .

Your Profile

Engineering Degree background. Mechanical Engineering preferred.

Desired a minimum of 2-3 Years of experience.

Work experience in Rotating Equipment and / or Mechanical Seals.

Mandatory fluent in English and local language.

Strong PC Skills and Experience using Microsoft Office Tools.

Expected Travelling Time : 70-80% of total

Key Skills

• Children Activity
• EAM
• Engineering Support
• Maintenance Engineering
• Accident Investigation
• Branding

Employment Type

Full-Time

Vacancy : 1