Application Engineer (m/f/d)

Alpitronic; Bolzano; In loco; EUR 40.000 - 55.000; Tempo pieno

Descrizione del lavoro

A leading technology company in Bolzano is seeking a Technical Customer Support Specialist to handle technical inquiries and provide advice to customers. The ideal candidate holds a degree in engineering, has experience in B2B customer contact, and is proficient in English, Italian, and/or German. Join a dynamic team in the innovative field of e-mobility with opportunities for advancement and attractive benefits.

Servizi

Innovative work environment

Attractive bonus system

Further training opportunities

Performance-related pay

Company benefits

Competenze

• Degree in engineering, preferably electrical or telecommunication.
• Previous years of professional experience in a comparable position.
• Experience in B2B customer contact.

Mansioni

• Processing technical customer enquiries as an interface to research & development.
• Conducting calls to coordinate technical content and clarify issues.
• Providing technical advice to customers and project managers.

Conoscenze

Technical customer support

Electrical engineering

Telecommunication knowledge

B2B customer interaction

International standards knowledge

Multilingual (English, Italian, German)

Formazione

Degree in engineering

Descrizione del lavoro

Your Responsibilities

• Processing technical customer enquiries as an interface to the alpitronic research & development department
• Conducting regular customer calls to coordinate technical content and clarify technical issues
• Providing technical advice to customers and project managers
• Customer coordination for the further development of the various products
• Processing of RFI (Request for Information) and the technical part of tenders

Your Qualifications & Skills

• Degree in engineering, preferably electrical or telecommunication
• Previous years of professional experience in a comparable position
• Experience in B2B customer contact
• Familiar with international standards language and regulations
• Ability to translate R&D responses into valuable customer document
• Very good knowledge of English, Italian and/ or German desirable

Our Commitment

• Innovative work environment in a young, dynamic team
• High-tech projects in the future-proof sector of e-mobility
• Opportunities for advancement in a growing company
• A wide range of further training opportunities
• Attractive bonus system and performance-related pay
• Additional company benefits

Why ALPITRONIC

Together with our customers, we are driving the world towards sustainable mobility – with cutting-edge technology, we inspire with the most innovative and reliable solutions. With our roots in South Tyrol, we are market and innovation leaders and set the future charging infrastructure standards from our locations in Bolzano/Bozen, Bergamo, Bologna, Munich and Charlotte (USA).

What makes working for us special

We are excited to meet individuals who are enthusiastic about making things happen, take personal responsibility and appreciate seeing the direct results of their work in the final product. We are a fast-growing company and offer our top teams a diverse and challenging range of tasks in a respectful corporate culture. Your contributions matter, are appreciated and have a significant impact! Join us and be part of our team!