Agreement Delivery Coordinator Italy

Wärtsilä Corporation; Trieste/Trst; In loco; EUR 40.000 - 55.000; Tempo pieno

Descrizione del lavoro

A global technology leader in Italy is hiring an Agreement Delivery Coordinator. This role is pivotal in enhancing customer satisfaction by managing maintenance agreements and coordinating teams effectively. Ideal candidates have an engineering background, fluency in Italian, and strong communication skills. Applicants should be proactive and organized, with experience in engineering roles. Join us to shape sustainable solutions in the marine industry.

Competenze

• Few years experience in a similar role preferred.
• Native in Italian and excellent knowledge in English.

Mansioni

• Securing field service resources for maintenance tasks.
• Coordinating workshop maintenance tasks.
• Consulting with suppliers and subcontractors.
• Supporting customers in unforeseen issues.
• Processing maintenance task reporting and invoicing.

Conoscenze

Proactiveness

Detail oriented

Excellent communication skills

Ability to manage multiple activities

Focus on achieving results

Formazione

Bachelor’s Degree in Engineering or similar

Strumenti

SAP

Service Work Force

Descrizione del lavoro

Function: Contract Delivery

Job Category: Other

We are now looking for an

Agreement Delivery Coordinator

to join our marine agreements team working for a better future.

The location for the position is in Italy preferably in the Wärtsilä locations in Trieste, Genova or Napoli.

What will you be doing

As an Agreement Delivery Coordinator, you will be essential part of the contract core team delivering the maintenance agreements to our customers.

The Agreement Delivery Coordinator is supporting in the maintenance agreement execution. This includes taking a proactive approach to prepare engine preventive maintenance interventions.

Your work will focus on these responsibilities

• Securing field service resources for the maintenance tasks
• Ensuring the necessary special tools are available for the maintenance interventions
• Coordinating workshop maintenance tasks
• Consult with other suppliers and subcontractors
• Support customers to manage unforeseen issues
• With urgency manage the necessary parts and coordinate the resources to minimise the impact
• Timely process the maintenance task reporting, and trigger invoicing process
• Participate in customer meetings

This is to ensure that the maintenance tasks are executed in the set time frame without delays. This requires continuous communication with the customers, as well as other Wärtsilä departments. In the role you are also focusing on the cost to serve and customer satisfaction. For the major maintenance interventions create a maintenance execution plan with timelines, actions and cost estimates.

To be successful in this role we expect you to have

• Bachelor’s Degree in Engineering or similar
• Few years experience in a similar role preferred
• Native in Italian and excellent knowledge in English
• Proactiveness, focus on achieving results, ability to keep overview of many ongoing activities, detail oriented and organized, excellent communication skills
• Experience with SAP and Service Work Force is a plus

Why you and us?

We at Wärtsilä believe in empowerment, ownership and taking responsibility of our work. We support each other’s growth and co-creation is the true basis of our innovation. We have courage to see opportunities and take initiative.

We are authentic and honest, and we strongly believe in that by being your own true self you can accomplish so much more. We don’t always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for. Are you eager to be part of this ambition?

We have an amazing team and we are excited about our work and the impact it has on building sustainable societies. We are looking to find a colleague with this shared passion for smart technologies and a sustainable future.

Contact & next steps

We hope to hear from you soon, by submitting your application through our careers portal. We aim to keep you updated on the process throughout.

For further questions related to this position please reach out to Erik Ristiluoma, General Manager South Europe & Africa, on [e-mail] (only for questions from direct job applicants, applications through email will not be recorded or responded to).

Welcome to join us in shaping the decarbonisation of marine and energy!

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country.

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18,300 professionals, in more than 230 locations in 77 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com .