Aftermarket Director (Packaging)

Michael Page; Mantova; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

An international packaging leader is seeking an experienced Aftermarket Director to define and manage the division's strategy, ensuring high-quality support and driving sales performance. The ideal candidate will have over 10 years of experience in similar roles in the packaging or industrial sectors and be fluent in English with a strong customer-centric approach. This full-time position offers an excellent opportunity to contribute to a company focused on quality and branding at an international level.

Competenze

• 10+ years of experience in similar roles, ideally within the industrial or packaging sectors.
• Strong leadership and strategic mindset, with proven managerial capabilities.
• Deep understanding of aftermarket business models, including spare parts and service sales dynamics.
• Fluent in English; additional languages are a plus.
• Willingness to travel internationally and work in dynamic environments.
• Excellent interpersonal and communication skills, with a customer-centric approach.
• Results-driven attitude, focused on performance and continuous improvement.

Mansioni

• Lead Aftermarket solutions, including retrofits, upgrades, and maintenance contracts.
• Drive sales performance and optimize the order-to-cash process.
• Support digital transformation through ERP systems.
• Collaborate with internal departments for customer experience.
• Implement root cause analysis and establish KPIs for continuous improvement.

Conoscenze

Aftermarket Strategy

Packaging Machinery

Packaging Equipment

Industrial Automation

Maintenance Contracts

Spare Parts Management

Field Service Operations

Descrizione del lavoro

Join to apply for the Aftermarket Director (Packaging) role at Michael Page

As a Aftermarket Director, reporting directly to the General Manager, you will be responsible for defining and managing the division's strategy while maintaining a hands‑on approach. The role includes full accountability for the P&L.

An international company, recognized as a leader in the packaging sector, with global coverage and a strong focus on the food & beverage industry.

Description

The Aftermarket Director will have the following responsibilities:

• Lead Aftermarket solutions, including retrofits, upgrades, maintenance contracts, service operations, and spare parts.
• Ensure high‑quality support, covering technical assistance, field service, and training programs.
• Drive sales performance and optimize the order‑to‑cash process.
• Support digital transformation through ERP systems.
• Implement root cause analysis and establish KPIs to enable continuous improvement.
• Collaborate with internal departments to deliver an outstanding customer experience.
• Contribute to the definition and execution of the Aftermarket strategy, ensuring alignment with business goals and maintaining a hands‑on approach.

Profile

• 10+ years of experience in similar roles, ideally within the industrial or packaging sectors
• Strong leadership and strategic mindset, with proven managerial capabilities
• Deep understanding of aftermarket business models, including spare parts and service sales dynamics
• Fluent in English; additional languages are a plus
• Willingness to travel internationally and work in dynamic environments
• Experience in entrepreneurial or fast‑growing contexts is a strong advantage
• Excellent interpersonal and communication skills, with a customer‑centric approach
• Results‑driven attitude, focused on performance and continuous improvement

Job Offer

An excellent opportunity to work in a company that has made quality and branding its key strengths at the international level.

Desired Skills and Experience

• Aftermarket Strategy
• Packaging Machinery
• Packaging Equipment
• Industrial Automation
• Maintenance Contracts
• Spare Parts Management
• Field Service Operations

Seniority level

Director

Employment type

Full‑time

Job function

Manufacturing

Industries

Industrial Machinery Manufacturing