After Sales Service Specialist

Ali Professional; Castel Vittorio; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A global data management company based in Italy is seeking a Service Spare Parts Data Specialist. This role is vital for maintaining accurate and consistent spare part data across all business units. The ideal candidate will have experience in data governance, strong analytical skills, and a bachelor's degree in a related field. This full-time position offers a permanent contract with a focus on operational excellence and compliance with corporate standards.

Competenze

• Proven experience in spare part master data governance or related role within a global organization.
• Strong understanding of service operations and supply chain management.
• Business fluent in English (minimum B1 Level).

Mansioni

• Enforce spare part master data governance guidelines.
• Monitor and audit spare part master data processes.
• Identify inefficiencies in current spare part data management processes.

Conoscenze

Analytical skills

Strong communication

Training skills

Attention to detail

Cross-functional collaboration

Formazione

Bachelor's degree in Business Administration, Information Systems, Data Management, or related fields

Strumenti

Data management tools

ERP systems

Descrizione del lavoro

Service Spare Parts Data Specialist

The Service Spare Parts Data Specialist is responsible for ensuring the accuracy, integrity, and consistency of spare part master data across the business unit globally. This role is critical in enforcing standardized data governance policies and aligning global service operations with corporate standards. The position will act as a bridge between headquarters and local subsidiaries, ensuring compliance with data management best practices and driving operational excellence

Task & Responsabilities

Governance & Compliance:

• Enforce spare part master data governance guidelines and ensure global adherence to corporate standards.
• Develop and maintain policies and procedures to support data quality, consistency, and compliance.
• Monitor and audit spare part master data processes to identify and mitigate risks.

Standardization & Quality Assurance:

• Maintain data integrity by ensuring accurate and consistent spare part master data across all business units.
• Define and implement data validation and cleansing processes to improve data quality.
• Collaborate with IT and business stakeholders to enhance spare part data management systems.
• Work closely with headquarters, regional service teams, and local subsidiaries to align on spare part master data governance policies.
• Serve as the central point of contact for spare part master data-related inquiries and escalations.
• Facilitate cross-functional coordination to ensure seamless data integration and utilization.

Process Optimization:

• Identify inefficiencies in current spare part data management processes and implement improvements to enhance operational efficiency.
• Develop automation strategies and leverage technology to streamline spare part master data workflows.
• Support the implementation of new systems or tools that impact spare part master data management.

Training & Support:

• Educate and train relevant stakeholders on spare part master data governance principles and best practices.
• Provide ongoing support to regional and local teams to ensure proper adoption of spare part data management policies.
• Develop training materials and documentation to facilitate knowledge transfer.

Education

• Bachelor's degree in Business Administration, Information Systems, Data Management, or related fields.
• Proven experience in spare part master data governance, data management, or a related role within a global organization.
• Strong understanding of service operations, spare part data governance principles, and supply chain management.
• Excellent analytical skills with a keen attention to detail.
• Ability to work cross-functionally and manage multiple stakeholders.
• Strong communication and training skills.
• Business Fluent in English (minimum B1 Level)
• Proficiency in data management tools and ERP systems.

Department : Service

Type of work : full time job (8.00 – 17.00)

Type of contract : Permanent

Only applications with attached CVs will be evaluated

Information pursuant to the New EU Regulation No. 679/2016.

The personal data reported in the curriculum vitae will be processed by Steelco S.p.A., with registered office in Riese Pio X - TV, Via Balegante 27 (“Company”), for the selection related to this position or other similar ones. Detailed information also regarding the rights recognized by the legislation on the protection of personal data, can be found in the information notice available on the Company's website at the “Careers” page ( ).