Advisory Solution Consultant

ServiceNow; Roma; In loco; EUR 60.000 - 80.000; Tempo pieno

Descrizione del lavoro

A leading software solutions provider is looking for a Technical Consultant in Rome, Italy. This role requires supporting product sales as a domain expert and leading workshops to align solutions with customer needs. Candidates should have 7+ years of experience in pre-sales consulting and proficiency in the ServiceNow platform. Fluency in Italian and English is essential. This is a full-time position with no remote work option, requiring occasional travel.

Competenze

• Experience in leveraging AI for work processes and problem-solving.
• 7 years of pre-sales solution consulting or sales engineering experience.
• Proficiency with the ServiceNow platform or cloud software solutions.
• Experience in collaborative work with various stakeholders.
• Territory management skills to enhance sales execution.
• Fluent in both Italian and English.
• Willingness to travel as necessary.

Mansioni

• Support product sales as a technical expert.
• Lead discovery workshops to determine customer challenges.
• Provide product demonstrations aligned with customer needs.
• Answer technical questions from customers and partners.
• Share best practices with other Solution Consultants.
• Stay updated on competitive analysis.
• Support marketing events and user groups.

Conoscenze

AI integration

Pre-sales solution consulting

ServiceNow platform proficiency

Collaborative work

Territory management

Fluent in Italian

Fluent in English

Descrizione del lavoro

Overview

As a member of our Solution Consulting team you will have a major impact on our future success by supporting Employee Experience Customer Workflow ITX Solution Sales. You will guide revenue for one of our products with the support and partnership of Sales, Product Management and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles.

What you get to do in this role

Responsibilities

• Support product sales as a technical and domain expert of a client-facing sales team


• Lead discovery workshops to determine customers challenges and give product demonstrations to align our solution with customer needs


• Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues


• Provide feedback to product management about product enhancements that can address customer needs and provide additional value


• Share and learn best practices and reusable assets with other Solution Consultants to enhance the quality and efficiency of the team


• Stay current on competitive analysis and market differentiation


• Support marketing events including executive briefings, conferences, user groups and trade shows

Qualifications

• To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.


• 7 years of pre-sales solution consulting or sales engineering experience


• Proficiency with the ServiceNow platform or technical expertise with cloud software solutions


• Experience working collaboratively with product management, product marketing, partners and professional services


• Territory management skills including pipeline building and working with Sales counterpart to guide execution excellence


• Fluent in Italian and English


• Travel as necessary

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply, please contact for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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Remote Work: No

Employment Type : Full-time

Key Skills

Business Development, Business Continuity Planning, Cruise, ABB, E Learning, Archicad

Department / Functional Area : Sales

Experience : years

Vacancy : 1