ADV Junior IT & Digital Support Specialist

Urban Vision Group; Roma; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A digital and IT services company in Rome is looking for a Junior IT & Digital Support Specialist to assist with helpdesk support and contribute to various IT and digital projects. Candidates should have a technical diploma or Bachelor's in Computer Science, strong problem-solving skills, and a willingness to learn. This position offers the opportunity for structured training in both IT system administration and digital advertising.

Competenze

• Technical diploma or Bachelor’s degree in Computer Science or related fields.
• Strong curiosity and willingness to learn across both technical and digital areas.
• Familiarity with LAN/WAN networks, TCP/IP protocols, and network diagnostic tools.
• Interest in web development and digital content management.
• Knowledge of Windows systems and Microsoft 365 tools.
• Problem-solving attitude and team-oriented mindset.
• Basic knowledge of English is a plus.

Mansioni

• Assist the team with first- and second-level helpdesk support (hardware/software).
• Collaborate in the management and monitoring of support tickets.
• Support installation and configuration of workstations and devices.
• Contribute to programming of digital advertising campaigns.
• Participate in development and automation projects.
• Support remote management of digital signage devices.
• Work with various departments for data collection.
• Improve internal processes for operational efficiency.

Conoscenze

Helpdesk support

LAN/WAN networks

TCP/IP protocols

Web development

Problem-solving

Formazione

Technical diploma or Bachelor’s degree in Computer Science

Strumenti

Microsoft 365

Descrizione del lavoro

ADV Junior IT & Digital Support Specialist

To strengthen our Innovation team, we are looking for a Junior IT & Digital Support Specialist. The selected candidate will support the IT team in first-level helpdesk activities and will be involved in a structured training path aimed at developing skills in both IT system administration and digital advertising and development.

Main Responsibilities:

• Assist the team with first- and second-level helpdesk support (hardware/software), both onsite and remotely.
• Collaborate in the management and monitoring of support tickets.
• Support the installation and configuration of workstations and devices.
• Contribute to the programming of digital advertising campaigns and the management of content flows.
• Participate in development and automation projects (e.g. small scripts, internal tools, dashboards).
• Support the remote management of digital signage devices (e.g. monitors, players, connections).
• Work with various departments to collect data and information needed for financial analysis.
• Take part in reviewing and improving internal processes to ensure operational efficiency.

Requirements:

• Technical diploma or Bachelor’s degree in Computer Science or related fields.
• Strong curiosity and willingness to learn across both technical and digital areas.
• Familiarity with LAN/WAN networks, TCP/IP protocols, and network diagnostic tools.
• Interest in web development and digital content management.
• Knowledge of Windows systems and Microsoft 365 tools.
• Problem-solving attitude and team-oriented mindset.
• Basic knowledge of English is a plus.

Location: Rome.

“Interested individuals may submit their application along with authorization for the processing of personal data in accordance with Legislative Decree 2018/101 and the GDPR (EU Regulation 2016/679). This recruitment process complies with Legislative Decree 198/2006 and is open to candidates of any gender identity or expression, sexual orientation, age, ethnicity, and religious belief. This announcement has been created with a commitment to diversity and inclusion.”

Ready to join us? Fill out the form and apply today