Administrative Support

ZOLL Cardiac Management Solutions; Plasencia; Ibrido; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A medical equipment company is seeking an Administrative Support professional to manage patient and hospital processes, supervise logistics for LifeVest spares, and support various teams. Candidates should be proficient in MS Office, particularly Excel, and possess strong organizational and interpersonal skills. The role offers an internship level opportunity with a full-time employment type. Fluency in Italian and advanced English is preferred, ensuring effective communication with partners and stakeholders.

Competenze

• Proficient in MS Office, especially Excel.
• Organized, respectful, and team-oriented.
• Strong interpersonal skills and goal-oriented mindset.

Mansioni

• Manage all Patients/Hospitals/Physicians related processes.
• Supervise logistics for LifeVest spares.
• Maintain relationships with hospitals for shipping and patient needs.
• Support the Sales Team and Tech Support.
• Perform regular reporting and quality management.

Conoscenze

Good working knowledge of MS Office

Organized and precise

Interpersonal skills

Goal-oriented thinking

Formazione

Less than 1 year admin/intern experience preferred

Strumenti

ERP systems

Excel

Descrizione del lavoro

Join to apply for the Administrative Support role at ZOLL Cardiac Management Solutions.

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

ZOLL Cardiac Management Solutions offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world.

• LifeVest, the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death.
• HFMS (Heart Failure Management system) is a non‑invasive, patch‑based device that monitors pulmonary fluid levels and has been shown to reduce heart failure readmission rates by 38 percent.
• TherOx Super Saturated Oxygen (SSO2) Therapy is the first FDA‑approved therapy since the stent 20 + years ago to reduce infarct size in patients with the most severe heart attacks.

Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help ensure cardiac patients get the life‑saving therapy they need.

Job Type

Hybrid

Job Summary

• Manages all Patients/Hospitals/Physicians related processes and documents.
• Manages/supervises the logistic shippings & returns of the LifeVest spares and sets.
• Creates/maintains relationships with the Hospitals to support with specific needs or information: shipping documents, manuals, declarations, patients' activations/dismissions, schedules, etc…
• Supports the Sales Team.
• Interacts with Invoicing and Orders/Credit Collection Team.
• Interacts with the Tech Support Team.
• Interacts with ZOLL EMEA colleagues and German central warehouse.

Essential Functions

• Patients records input into ERP.
• Shipping document issuing.
• Purchase Orders intake.
• Inventory check on the national territory.
• Inventory management: allocate medical device components.
• Courier shipping management: check / order / monitor / ship / track medical device components.
• Coordination and management of returning shipments; support on top urgent shipments.
• Regular reporting, analyses and forecasting (ex. monthly reports on total number of shipments/returns/top urgent deliveries/open complaints/new LifeVest sets orders vs number of fittings).
• Quality Management – check and replacement of expiring items/damaged items.
• Interaction with the German warehouse.
• Communication with logistics partners.

Required/Preferred Education And Experience

• Less than 1 year previous admin/intern experience preferred.

Knowledge, Skills And Abilities

• Good working knowledge of MS Office, especially Excel and confident with ERP systems.
• Organized, precise, respectful, friendly, team oriented with well‑developed interpersonal skills both internally with co‑workers and externally with customers and business partners.
• Goal‑oriented thinking with a strong hands‑on mentality and persistent approach.

Preferred Languages

• Italian – Expert.
• English – Advanced.

Seniority level

Internship

Employment type

Full‑time

Job function

Administrative

Industries

Medical Equipment Manufacturing