Administrative Assistant (8 months Fixed Term contract)

OSTTRA; Milano; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A global firm in Milan is seeking an Administrative Assistant to support various teams with critical administrative functions. Responsibilities include managing travel arrangements, handling expenses, and providing organizational support to enhance operational efficiency. The ideal candidate will have 2-3 years of experience, proficiency in Microsoft Office, and strong communication skills in both English and Italian. This role offers opportunities for career growth within a collaborative environment.

Servizi

Career growth opportunities

Exposure to departments and senior stakeholders

Development of administrative expertise

Competenze

• 2-3 years of administrative or office support experience.
• Strong ability to manage multiple priorities simultaneously.
• Experience with database management systems.

Mansioni

• Provide comprehensive administrative support to teams of 20 professionals.
• Manage travel and expense documentation accurately.
• Support IT requests and manage team office presence.

Conoscenze

Organizational skills

Communication skills in English

Communication skills in Italian

Proficiency in Microsoft Office Suite

Formazione

High school diploma or equivalent

Additional administrative certification

Strumenti

Salesforce

Descrizione del lavoro

About the Role

Grade Level (for internal use): 05

The Team

Our Milan‑based administrative team is the backbone of our operations, supporting around 20 professionals across various functions. We are a collaborative group that values efficiency, attention to detail, and seamless service. The team thrives on supporting each other during peak periods and ensuring continuity of services through effective coordination in a dynamic environment where every member plays a crucial role in maintaining our high standards of client service and operational excellence.

The Impact

As an Administrative Assistant you will be the essential link that keeps our operations running smoothly. Your work directly enables our teams to focus on their core responsibilities while you handle the critical administrative functions that support the business. You will contribute to team initiatives that improve our operational efficiency and ensure that clients and visitors receive exceptional service.

What You Stand to Gain

• Opportunity to develop broad administrative expertise across multiple business functions
• Exposure to various departments and senior stakeholders, expanding your professional network
• Experience in a fast‑paced international business environment
• Skills development in modern office technologies and systems
• Career growth opportunities within a global organization
• The satisfaction of being a key contributor to team success and operational excellence

Responsibilities

• Provide comprehensive administrative support to teams of 20 professionals, including travel and expense management
• Prepare documents for committees and manage document platforms with accuracy and attention to detail
• Complete and submit travel and personal expenses within deadlines, following up on all queries
• Manage team calendars and update databases, including Salesforce, with new contacts
• Support IT requests for swift resolution and track team office presence
• Ensure filing and archiving is kept up to date following established organizational standards
• Support the reception desk on rotation, handling incoming calls and routing them appropriately
• Set up conference calls and video conferences, providing technical support for AV issues
• Welcome visitors, suppliers and clients, providing comprehensive support including bookings and access management
• Support events and seminars with logistics coordination
• Work with the Office Manager as the operational contact for facility management and office supplies
• Provide backup support to other Administrative Assistants and handle ad‑hoc requests with flexibility
• All employees are required to work from the office a minimum of 2 days per week
• We require all candidates who reach the final stage of our interview process to attend at least one in‑person interview at the nearest S&P Global Ratings office before an offer can be made

Basic Required Qualifications

• High school diploma or equivalent; additional administrative certification preferred
• 2‑3 years of administrative or office support experience
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Strong organizational skills with the ability to manage multiple priorities simultaneously
• Excellent written and verbal communication skills in English and Italian
• Experience with database management and CRM systems (Salesforce experience preferred)

Additional Preferred Qualifications

• Experience supporting senior‑level executives or teams
• Knowledge of travel booking systems and expense management processes
• Familiarity with conference call and video conferencing technologies
• Previous reception or front‑office experience in a professional environment

Equal Opportunity Employer

S&P Global is an equal‑opportunity employer and all qualified candidates will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability please send an email to the designated contact and your request will be forwarded to the appropriate person.

US Candidates Only: The EEO poster protects discrimination under federal law. Pay Transparency Nondiscrimination Provision – Administrative Support (EEO‑2 Job Categories – United States of America). CORSVC503 – Entry Administrative Support (EEO Job Group).