Account Solution Engineer

Salesforce, Inc.; Italia; In loco; EUR 70.000 - 90.000; Tempo pieno

Descrizione del lavoro

Salesforce, Inc. is seeking a Sr. Account Solution Engineer in Italy to drive the technical sales cycle, translate client needs into compelling demos, and act as a trusted advisor.

You will collaborate with the sales team and deliver innovative solutions that address business challenges. The role requires hands-on Salesforce experience, a BS in CS or related field, and fluency in Italian and English. Occasional travel may be required as you engage with enterprise customers.

Competenze

• 5+ years of experience as a Solutions Engineer.
• Hands-on Salesforce experience.
• Fluency in Italian and English.
• Bachelor's degree in CS or related field.
• Experience delivering enterprise software solutions.
• Willingness to travel occasionally.

Mansioni

• Lead the solution cycle with cross-team collaboration.
• Translate customer needs into Salesforce-based solutions.
• Present product offerings and address objections to customers.
• Develop customized demos and solution concepts for key decision-makers.
• Participate in training and certifications to maintain knowledge base.
• Achieve quarterly and annual objectives set by management.
• Respond to RFPs efficiently.
• Lead the technical side of the sales cycle.

Conoscenze

Salesforce experience

Solution engineering

Italian & English fluency

Communication skills

Formazione

Bachelor's degree in Computer Science or related field

Strumenti

Salesforce CRM

Descrizione del lavoro

Job Category

Sales

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Job Description

As a Sr. Account Solution Engineer, also known as a "Presales Consultant", "Sales Consultant", "Pre -Sales Engineer" , "Sales Engineer" or "SE", you'll be a key player in the sales cycle, delivering thought leadership and owning solutions to enhance our customers' experience.

You’ll collaborate with colleagues, support our sales team, and translate business objectives into compelling recommendations. With your technical and sales skills, you’ll present our product offerings, address objections, and inspire confidence in our technology infrastructure.

The Sr. Account Solution Engineer will act as a trusted advisor to our customers while aiding the customer's transformational journey.

Responsibilities

• Coordinate and lead the entire solution cycle through close collaboration with other teams.
• Understand the customer's needs, and establish Salesforce's product as the best solution that solves unique challenges.
• Convey a deep understanding of the client's industry and technology as it pertains to Salesforce's solutions.
• Develop and deliver innovative custom solutions, build and present customized demos of Salesforce products including solution concepts to key decision-makers to address their business issues and needs showing business value.
• Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position.
• Attain quarterly and annual objectives assigned by management.
• Respond efficiently to RFPs.
• Lead the technical side of the sales cycle.
• Have a strong curiosity about growing your career and participating in our internal training programs and mentorship initiatives.

Required Qualifications

• At least 5 years of experience as a Solutions Engineer
• Must have hands-on solid Salesforce experience
• Must have fluency in both Italian & English
• Bachelors Degree in Computer Science or related degree.
• Experience implementing Digital Transformation strategies and delivering increased success to their customers.
• Track record of solution engineering, consultancy, delivery, or training success for an enterprise software solution organization.
• We are open to a variety of backgrounds for the role.
• Proven oral, written, presentation, and interpersonal communication and relationship skills.
• Proven time management skills in a dynamic team environment.
• Ability to work as part of a team to tackle problems in dynamic, energising environments.
• Inquisitive, practical, and passionate about technology and sharing knowledge.
• Loves to be the first to know something and to understand why and how things happen.
• Good at searching out information and experimenting, love to concentrate on a particular topic, and tackle puzzles.
• Good at explaining ideas and finding ways to keep people's attention.
• Willing and able to travel occasionally.
• Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).
• Knowledge of consumer goods or telco is a plus

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .

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