Account Manager

Jobgether; Italia; Remote; EUR 150,000 - 260,000; Full time

Benefits offered by this job

OTE $160,000–$280,000 USD

Uncapped commission

Equity

Healthcare coverage

Flexible paid time off

Remote-first environment

Home office stipend

Job summary

Jobgether in Italy is partnering with a leading AI infrastructure provider to recruit an Account Manager based in Italy. You will own a portfolio of strategic enterprise accounts, drive renewals, expansions, and multi-year deals, and collaborate with Forward Deployed Engineers to translate technical outcomes into revenue growth.

You will nurture executive relationships, forecast accurately, and influence product directions while operating in a remote-first, fast-paced environment.

Qualifications

• Minimum 6 years in account management including 2 years managing strategic accounts.
• Experience with large enterprise relationships and multi-year contracts.
• Ability to negotiate complex renewals and expansions.
• Strong communication with developers, engineers, and C-suite.
• Proactive, consultative approach to growth beyond day-to-day support.

Responsibilities

• Manage a focused portfolio of fewer than 20 strategic enterprise accounts.
• Engage executive stakeholders and technical teams through regular meetings and planning.
• Collaborate with Forward Deployed Engineers to align technical outcomes with commercial opportunities.
• Introduce new platform capabilities to increase adoption and spending.
• Lead complex renewals and expansion opportunities with multi-year contracts.
• Build executive relationships and lead business reviews focused on ROI and roadmap alignment.
• Represent customer needs internally to influence product development and priorities.
• Maintain accurate account plans, forecasts, and health metrics (NRR, churn, usage).
• Use CRM tools to track performance and provide leadership with reports.
• Travel periodically to meet strategic customers and industry events.

Skills

Account management

Executive relationships

Negotiation

CRM management

Forecasting

Technical understanding

Communication

Travel readiness

Tools

HubSpot

Job description

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for an Account Manager based in Italy.

As an Account Manager, you will own and grow a portfolio of high-value strategic accounts within the rapidly evolving AI infrastructure ecosystem. You will build trusted relationships with senior executives and technical decision-makers, helping organizations develop, deploy, and scale advanced AI solutions. Working closely with dedicated technical specialists, you will turn customer success into long-term commercial growth. Your focus will extend beyond retention to identifying new opportunities, expanding platform adoption, and negotiating complex, multi-year agreements. You will operate in a remote-first, fast-paced environment where autonomy, innovation, and accountability are highly valued. This is an opportunity to influence product direction, strengthen strategic partnerships, and contribute to the growth of a platform serving a global developer community.

Accountabilities

• Manage a focused portfolio of fewer than 20 strategic enterprise accounts, taking ownership of customer relationships, retention, and revenue expansion.
• Establish high-touch engagement with executive stakeholders and technical teams through regular meetings, strategic account planning, and long-term growth initiatives.
• Collaborate closely with dedicated Forward Deployed Engineers to align technical achievements with customer objectives and commercial opportunities.
• Proactively introduce new platform capabilities, product developments, and innovative use cases to increase customer adoption, usage, and spending.
• Lead complex renewals and expansion opportunities, negotiating high-value, multi-year contracts, pricing structures, and service-level agreements.
• Build strong executive relationships and lead strategic business reviews focused on return on investment, roadmap alignment, business outcomes, and future capacity planning.
• Represent strategic customer needs internally, influencing product development, engineering priorities, and infrastructure planning.
• Maintain accurate account plans, forecasts, and customer health metrics, including net revenue retention (NRR), expansion revenue, churn risk, usage, and customer sentiment.
• Use CRM tools to track account performance, identify growth opportunities, and provide reliable reporting to leadership.
• Travel periodically to meet strategic customers and represent the business at relevant industry events.

Requirements

• At least 6 years of experience in account management, including a minimum of 2 years managing complex strategic accounts, ideally in AI infrastructure, GPU cloud, cloud computing, emerging cloud providers, or developer tooling.
• Proven success managing and expanding a concentrated portfolio of large, complex enterprise relationships, preferably involving multi-million-dollar contracts and $50 million or more in account value.
• Demonstrated experience negotiating multi-year renewals and expansion agreements worth seven to eight figures.
• Strong technical understanding and executive presence, with the ability to communicate credibly with developers, machine learning engineers, technical leaders, and C-suite decision-makers.
• A proactive, consultative approach to account management, with a demonstrated ability to identify growth opportunities, introduce innovative solutions, and drive commercial outcomes beyond day-to-day customer support.
• Experience working closely with technical teams to translate successful implementations and technical improvements into measurable revenue growth.
• Excellent negotiation, communication, presentation, and relationship-building skills across business and technical audiences.
• Strong understanding of account performance metrics, including NRR, expansion revenue, churn, and product usage, combined with disciplined CRM management and accurate forecasting. Experience with HubSpot is an advantage.
• Ability to thrive in a fast-moving, evolving environment where processes and strategies are continuously developed. Experience building account management processes or playbooks from the ground up is a plus.
• Willingness to travel periodically for customer meetings and industry events.
• Successful completion of a background check.

Benefits

• Competitive compensation: Target on-target earnings (OTE) of $160,000–$280,000 USD, converted to local currency, combining base salary and commission. The final package will depend on experience, qualifications, location, and role level.
• Uncapped commission: Earn beyond your target OTE through successful account expansion and revenue growth.
• Equity participation: Stock options that allow you to share in the long-term growth and success of the business.
• Healthcare coverage: Generous medical, dental, and vision plans.
• Flexible paid time off: Take the time you need to rest, recharge, and maintain a healthy work-life balance.
• Remote-first environment: Enjoy flexibility in where you work, supported by an inclusive and collaborative team culture.
• Home office support: A $1,200 stipend for home office equipment to help you create a productive workspace.
• Professional growth: Work at the forefront of AI infrastructure alongside a passionate team that values innovation, continuous learning, ownership, and meaningful impact.

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.