Account Executive Italy

MyParcel; Lombardia; Híbrido; EUR 43 000 - 53 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid work environment

Milan-area collaboration

Portfolio ownership

Resumo da oferta

MyParcel is expanding in Italy, seeking two commercially driven Sales & Account Managers to win new merchants and convert opportunities into active partners.

You will own the end-to-end sales process, maintain the pipeline in Salesforce, and build lasting relationships with Italian e-commerce businesses, helping them start and scale their shipping with MyParcel.

Qualificações

• Proven experience in B2B sales or account management.
• Fluent Italian and good professional English.

Responsabilidades

• Win new business by proactively approaching Italian e-commerce merchants and converting opportunities into active customers.
• Own the sales process from first contact to closing and first shipment with up-to-date CRM records.
• Build trusted relationships with merchants and act as the main commercial contact in Italy.
• Grow existing accounts by expanding shipping volumes and identifying additional services.
• Understand customer needs and explain how MyParcel supports their business.
• Guide merchants through account setup and standard plugin connections with specialist support when needed.
• Share market feedback to improve the proposition and approach.

Conhecimentos

Proven B2B sales

Account management

Ferramentas

Salesforce

Descrição da oferta de emprego

Help us grow MyParcel in Italy!

Are you a hands-on sales professional who enjoys winning new customers, closing deals and helping online merchants get started? Would you like to build lasting customer relationships while growing a business in the Italian market?

MyParcel is growing in Italy, and we are looking for two commercially driven Sales & Account Managers. You will find new customers, understand their shipping needs and turn opportunities into active accounts. You are comfortable with e-commerce technology and willing to guide customers through a standard webshop connection. For complex technical questions, you can involve our technical specialists.

What will you do?

• Win new business: Proactively approach Italian e-commerce merchants, follow up on incoming leads and convert opportunities into active customers.
• Own the sales process: Manage your pipeline from first contact and discovery through proposals, negotiation, closing and the customer’s first shipment. Keep opportunities and next steps up to date in Salesforce.
• Build customer relationships: Become a trusted commercial contact for Italian e-commerce merchants, with regular follow-up and a practical understanding of their business.
• Grow accounts: Help existing customers grow their shipping volumes with MyParcel, identify relevant additional services and address issues that could lead them to leave.
• Understand customer needs: Discuss merchants’ shipping challenges and explain how MyParcel’s platform and carrier options can support their business.
• Help customers get started: Guide merchants through account setup, standard e-commerce plugin connections and their first shipment. Coordinate with technical colleagues when more complex integrations or issues require specialist support.
• Bring market insights: Follow developments in Italian parcel shipping and e-commerce, understand competing offers and share customer feedback to improve our proposition and commercial approach.

What are we looking for?

• Proven experience in B2B sales or account management, with a track record of winning new
• customers. Experience in e-commerce, logistics or shipping technology is a plus.
• A strong sales mindset: you actively prospect, lead commercial conversations, negotiate and
• close deals.
• The ability to manage your pipeline independently, follow up consistently and take ownership of commercial results.
• Fluent Italian and good professional English, allowing you to work effectively with customers and international colleagues.
• Based in or near Milan, or willing to relocate, with availability for regular in-person collaboration and customer visits.

A strong advantage

• Knowledge of the Italian parcel market, including the main carriers, delivery options and merchant needs.
• Experience selling to e-commerce merchants or online retailers, particularly small and medium-sized businesses.
• Experience with platforms such as Shopify, WooCommerce, PrestaShop or Magento / Adobe Commerce, and familiarity with standard shipping plugins.
• An existing network in Italian e-commerce or parcel logistics.
• You do not need coding skills or experience developing integrations. You should be comfortable guiding customers through standard plugin setup, with technical specialists supporting more complex requirements.

What do we offer?

• A gross annual base salary (RAL) up to €48,000, depending on your experience and relevant market knowledge.
• Performance-based variable compensation, with details discussed during the interview process.
• Ownership of your customer portfolio, from winning new business to activating and growing accounts, with room to shape your commercial approach.
• Collaboration with colleagues in Italy and the Netherlands, with support from technical specialists for complex onboarding and integration questions.
• A hybrid working environment with regular in-person collaboration in the Milan area, as part of a small, entrepreneurial team.
• The opportunity to help build MyParcel in Italy, contribute ideas and develop your role as the business grows.

About MyParcel

MyParcel helps e-commerce businesses simplify their shipping processes. Through our shipping platform and integrations with popular e-commerce systems, we help merchants manage shipments and improve the delivery experience for their customers. After being highly successfull in the Dutch and Belgian market we are bringing this approach to the Italian market and looking for commercially driven colleagues to help us grow.