Account Director (Hospitality) - METT Milan Torre Velasca

Sunset Hospitality Group; Milano; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading multinational hospitality group in Milan is seeking an Account Director to develop commercial plans for luxury accounts and manage relationships with top-tier clients. The ideal candidate will have at least 3 years of experience in luxury hospitality, strong negotiation skills, and fluency in English and Italian. This role offers opportunities for career growth and discounts across company venues.

Servizi

Discounts across Sunset's venues

Career growth opportunities

Competenze

• Minimum 3 years of experience as Account Director or Senior Sales Manager in luxury hospitality.
• In-depth knowledge of luxury travel networks with a solid international client portfolio.
• Strong business awareness and understanding of external market dynamics.

Mansioni

• Develop strategic commercial plans for luxury accounts.
• Manage relationships with top-tier clients and consortia.
• Drive revenue growth in the high-end leisure segment.
• Lead client interactions including sales pitches and reviews.
• Represent the hotel at major luxury travel events.

Conoscenze

Account Management

Negotiation Skills

Client Relationship Management

Strategic Planning

Fluency in English

Fluency in Italian

Descrizione del lavoro

Account Director – METT Milan Torre Velasca

Sunset Hospitality Group (SHG) is a multinational lifestyle hospitality group with over 81 venues in 25 countries. From the Sunset Hotels & Resorts division, we are looking for a passionate Account Director for the new Residences & Suites project located in the iconic Torre Velasca, in the heart of Milan.

Main responsibilities

• Proactively develop strategic commercial plans to identify, attract, and grow business from new and existing luxury accounts across key markets (US, UK, Italy, and Europe), increasing market share and driving revenue.
• Manage and strengthen long‑term relationships with top‑tier clients, consortia, and luxury travel partners.
• Drive revenue growth by identifying and converting both existing and new business opportunities within the high‑end leisure segment.
• Lead client interactions, including sales pitches, business reviews, and ongoing account performance evaluations.
• Analyze client needs and travel trends to develop tailored luxury experiences and bespoke sales strategies in collaboration with marketing and revenue management.
• Represent METT Milan at major luxury travel trade shows, roadshows, and networking events, ensuring visibility within key luxury travel networks.

Qualifications

• Minimum 3 years of experience as Account Director or Senior Sales Manager in a similar role within luxury hospitality, ideally with experience in lifestyle or high‑end openings.
• In‑depth knowledge of luxury travel networks and a solid international client portfolio.
• Fluency in English and Italian; additional languages are a plus.
• Strong network and commercial exposure in key markets: US, UK, Italy, and broader European regions.
• Excellent negotiation skills to close contracts and build lasting client relationships.
• Good communication and presentation skills.
• Demonstrated strategic planning and budget management skills, with the ability to forecast and optimize account performance.
• Strong business awareness, including understanding of external market dynamics and competitor positioning.
• Hands‑on, entrepreneurial, and highly proactive mindset, able to work autonomously and drive results.
• Ability and willingness to travel when necessary.

Benefits

• Discounts across Sunset's venues and beyond.
• Career growth opportunities.

Learn more

Company website: https://www.metthotelsandresorts.com/milan/ & https://www.sunsethospitality.com/